We do not offer a Student / Teacher permit during the summer months. 02568, 1 Seaview Ave Are the Steamship Authority's ferries accessible for passengers with disabilities? For more information about our standby procedures, please click here. 70 reviews of Steamship Authority "The Steamship Authority, Lifeline to the Vineyard. Children under the age of 13 must be accompanied by an adult (a person 13 years of age or older) who is responsible for their care and conduct during the passage. F-113 Effective January 4, 2023, Freight Tariff MDPU No. How many people will be traveling? (If you dont remember your security code, you can request for it to be emailed to you.) Retweeted. Passengers traveling without vehicles may be required to place some or all of their baggage on luggage carts for the safety and convenience of other passengers. Due to COVID-19 precautions, we are limiting capacity on our buses and ferries and passengers are required to wear a cloth face covering, per the order of Governer Baker. Additionally, no person may smoke on any terminal ramps or in the vicinity of any passenger waiting queues, or in or upon any building, or in any other place on the terminal where smoking is specifically prohibited by the Authority. Reservations not changed with one hour's notice can be used to travel standby that day only. Please note that you cannot change your PIN. Steamship Authority's Full 2023 Ferry Schedule Steamship Authority Fares: Adult $10 one-way, $20 round-trip; Child (5-12) $5 one-way, $10 round-trip; Child (under 5) free; Bicycle $4 one-way, $8 round-trip; Autos (under 17' length thru 5/14) $98 one-way, $196 round-trip; Autos (17' but under 20' length thru 5/14) $108 one-way, $216 round-trip. A bike shuttle bus is available every day throughout the summer season. The ship's captain may refuse transportation to any passenger or may require any passenger to disembark who, in the sole discretion of the ship's captain, is believed to be dangerous to himself or herself, or others, or disturbs NCL's other passengers or crew. What is your Cancellation Policy? We attempt to accommodate the special reservations needs of customers with disabilities or those who are traveling with someone with a disability. If the reservation was paid for with a ticket from a 10-ride ticket book, we will return a ticket to your ticket book for future use in lieu of a refund. Customers making reservations online may print copies of their confirmations on their own printers. May I travel on the Steamship Authority's ferries with any gasoline, propane or other flammable product? In the event that you do not remove your vehicle within the time period for which the parking charges have been paid, you will be required to pay all additional parking charges due before you can remove your vehicle from the lot. I hereby authorize the Steamship Authority to contact and communicate with any and all persons who might have knowledge of this information for the purpose of verifying its truth and accuracy. The Woods Hole, Martha's Vineyard and Nantucket Steamship Authority's ticketing operation continued to be affected by . ;z MB3 i&O!|R+M aY All passengers and vehicles must be at the dock and ready for boarding at least 30 minutes prior to scheduled departure. Mar 12 . What do I do? Does the Steamship Authority have any security procedures? You may also use your name instead of a license plate number and for other information necessary to make the reservation. Generally, 10 or more individuals must travel together as a group in order for the individuals to be eligible for this student group fare. Preferred Space reservations may be used for both segments or either segment of a round-trip originating on one of the Islands, or for a one-way trip originating on one of the Islands. These PDF forms may be viewed with Adobe Acrobat Reader . Bicycles do not require reservations, and tickets for their transportation can be purchased on the day of sailing at the terminal. My car won't start and I need to transport it off-island for repairs. What do I do if the parking lot does not have an entrance or exit gate? Please note, our high-speed ferry service to and from Nantucket is seasonal, and generally operates from April through the end of December. Is parking available at your Woods Hole terminal or Hyannis terminal? Visit www.SteamshipAuthority.com/email_lists and click on either "Click here to subscribe to our eNews or manage your eNews preferences" or "Click here to manage your travel alert preferences." "The Steamship Authority is continuing to work with our team internally, as well as with local, state, and federal officials externally, to address Wednesday's incident," representative Sean Driscoll said in a . Yes. Can I obtain a parking permit instead of paying the daily parking rates? 0. Tweet with a location. If made within 21 days of arrival a rain-check for full amount, less a 10% service charge, will be issued if the room can be re-rented for entire period. The Steamship Authority. The Steamship Authority held a public contest to name two new ferries. Please consult the customer handbook. In such an event, we may also require the customer to reimburse us for all reasonable towing and other expenses incurred. Both run high-speed passenger catamarans with a travel time of approximately one hour. Where do I park if I am not traveling with my vehicle to either island? What is the Authority's Preferred Space Reservation Program? Passenger vehicles originating from Marthas Vineyard or Nantucket on a round-trip basis and returning within 1-31 days are eligible for excursion fares which include up to two (2) adults and two (2) children. How do I enroll in the Preferred Profile or the Preferred Excursion Profile program? If you have a vehicle reservation, you must be at the departure terminal and ready for boarding at least 30 minutes prior to your scheduled departure, with your reservation confirmation and proper identification readily available. Are there any ferries that I should avoid traveling on? The tickets in these books are valid for transportation for one year from the date the ticket book is sold. Standby vehicles that are not transported by the end of the day are required to leave our property when the terminal closes for the night, and they are not given any priority for boarding the following day. If a customer with a vehicle reservation is not boarded due to a late arrival at the departure terminal, the reserved space will be used for another vehicle, and the customer's vehicle will only be able to travel on a standby basis, on the date for which the reserved trip was scheduled. It is too soon to know how Dorian will impact the boats this weekend. From there, enter your cell phone and choose your preferences. Are there any restrictions on the use of the 10-ride high-speed ferry ticket books? Early morning high winds have cancelled several Steamship Authority ferry crossing this . 02543, (508) 548-3788 The customer generally will be issued a full refund less a $10.00 processing fee. How does standby work on the Nantucket route? Unfortunately, no refund can be issued for an unused reservation that was not cancelled or changed with advance notice. This special fare may not be used for commercial or business purposes in either direction. Our Preferred Space Reservation program allocates a limited number of vehicle spaces to assist island residents traveling back and forth to the mainland for medical and personal needs. Cancel Block. Like. If the reservation date has already has been changed one or more times, you may change the reservation again only upon payment of an additional $10.00 charge. If you would like to change your Password, simply go to the Account Sign In page and click on the link under Forgot your PIN or password? that says CLICK HERE TO HAVE IT SENT TO YOU. Can I make a passenger reservation to travel on a particular trip of the high-speed passenger-only ferry? The Steamship Authority informed the public on social media that it was the target of a ransomware attack early Wednesday, June 2, 2021. . In other words, they must make their return trip to the Island no later than 30 calendar days after the date of the vehicles initial trip from the Island under the tickets first segment. Motor vehicles and motor boats transported on the Authoritys vessels may have gasoline in their fuel tanks, provided that their gas caps are secured. Please read below the Crocker Inn rates, deposit and cancellation policies: RATES. Owners are required to clean up after their pets. I also agree to abide by the policies relating to the resident excursion/preferred space and the Headstart programs. Yes. The Steamship Authority, the largest ferry line connecting Cape Cod with Martha's Vineyard and Nantucket, says that they have been hit with a ransomware attack. 02543, (508) 548-3788 That way, you'll have time to park in one of our off-site parking lots. Do any passengers have priority in boarding the ferry? For new vehicle information, send a copy of the vehicle registration to the Reservation Office for processing. Does the Authority have a wait list for reservations? HYANNIS (CBS) -- Ticketing problems persisted Thursday for the Steamship Authority, one day after the ferry service from Cape Cod to Martha's Vineyard and Nantucket was hit by a ransomware. You will be prompted to enter your email address and security code. Travel between Martha's Vineyard and Woods Hole: Click here for the entire Customer Policies and Procedures Handbook. Though the second book is sold at a price that reflects no discount from our regular automobile fare, the tickets in that book have no expiration date. Steamship Authority @SteamshipMA 2 Jun 2021 Customers are currently unable to book or change vehicle reservations online or by phone. The Steamship Authority also runs a traditional car-and-passenger ferry, with a 2 hour cruise time. One significantly lowers the fare on a per-ticket basis (with the tickets in the book valid for transportation for two years from the date the ticket book is sold). I need to change the name, address or vehicle information on my reservation. You can sign up to receive Travel Alerts and choose your preferences. If desired, you may temporarily designate up to three of your Headstart reservations as transferable reservations. A wind advisory is in effect for Monday night. Please read the instructions on how to apply for a senior citizen travel card. No. To travel under the Steamship Authoritys Preferred Space Program, your vehicle must be less than 22 feet in length and listed on your Profile account. A regular non-commercial automobile fare is for the transportation of the vehicle only. In the event a reservation is neither cancelled with at least 14 days advance notice (or with at least 24 hours advance notice for commercial vehicle over 20 feet), nor changed with at least one hour advance notice, nor used as reserved, no refund shall be issued for the reservation. In addition, all. A long winter of frequent storms, from October's Hurricane Sandy to a three-day storm in early March, has been especially difficult for a group of frequent Island visitors: the Steamship Authority's fleet of vessels, the hardy group that connects the Vineyard to the mainland. For more information about our standby procedures, please click here. P-85 Effective January 4, 2023, 2022 Fleet Useful Life Obsolescence Report, Elliott Bay Design Group Hybrid Propulsion Study, Exploring Short-Sea Shipping as an Alternative to Non-Bulk Freight Trucking in Southeastern MA, Change, Cancel and Refund Policies (updated June 2022), Ticket Sales Program for Accommodation Partners, Application for displaying brochures at the Steamship Authority terminals, Medical Travel Program for Excursion Residents, For persons who have urgent standby travel needs today. I hereby authorize the Steamship Authority to contact and communicate with any and all persons who might have knowledge of this information for the purpose of verifying its truth and accuracy. No matter what boat you take, it usally takes 35-45 minutes side to side. Vehicle reservations must be made in the name of the person traveling with the vehicle and are non-transferable from one person to another once made. How many Headstart reservations can I make? Click here to watch a video on how to change your vehicle reservation online. (Please refer to our Customer Handbook.) Please remember, passengers are not allowed to stand on any stairs of a vessel or at the top of any vessel stairwell while it is approaching or docking at a terminal. Travel tips for visitors traveling to Martha's Vineyard or Nantucket. Policies, Forms & Information; FAQs; Jobs; History & Organization; News; Meeting Notices, Agendas & Minutes; Doing Business with Us; Freight Customers; . No. After the completion of the Headstart Reservation Program, the remaining spaces for periods during our summer schedules are placed into the pool of spaces available for reservations by the general public. Travel between Martha's Vineyard and Woods Hole: A portion of the available Preferred Spaces are sold beginning at 7:30 am seven days prior to the island departure date, and the remaining portion of the available Preferred Spaces are sold beginning at 7:30 am on the day prior to the island departure date. Reply. My vehicle will be pulling a trailer. Are there any special precautions I should take while riding on the ferry? Get more local news . If you are planning to take your vehicle to either islandthen you are required to make an advance vehicle reservation. That way, you'll have time to park in one of our off-site parking lots. The fare does not include transportation for the vehicle's driver or any other passengers. Should you need to park there for a medical emergency, you should contact the Vineyard Haven Terminal Manager or the Terminal Agent on duty. Once you arrive at the departure terminal, our employees can verify that you are the person for whom the reservation has been made. What if I arrive later than 30 minutes before sailing but before the ferry leaves? 2/4. Bourne Briefs. If you desire to travel on a standby basis from Hyannis you are required to go in person to the terminal and place your name on the standby list. The Steamship Authority says it has waived rescheduling and cancellation fees and will continue to honor existing trips that were made prior to the attack at the terminals. If you already subscribe to our travel alerts and would like to change you preferences, click on the link "manage your Travel Alert preferences." How do I sign up to receive waitlist notifications via text messages? Based on per room/per night. New Bedford - Martha's Vineyard Freight Service Report - April 12, 2016, 1a. In Season (Memorial Day - October 31) - $450 and up. All smoking materials (including but not limited to matches, cigars, cigarettes, e-cigarettes and pipes) must be extinguished prior to boarding. If you later submit your parking ticket showing that your vehicle was not parked in that lot for 7 calendar days, together with the receipt for the 7-day minimum amount you have paid, we will refund you the difference. Further, we may tow any vehicle left in the lot beyond the time period for which a customer has paid for parking, and may then store the vehicle at any of our other facilities until the customer pays all additional parking charges due. Tickets for the transportation of such items can be purchased on the day of sailing at any ferry terminal. Reservations can be made up to one hour before the requested scheduled departure. hb`````Z P#0p4 I@1o^kX~X73i I am traveling in a rental car. The children must be 12 years of age or younger. Parking for the first calendar day (or portion thereof) is free, but thereafter, you must pay parking charges for each subsequent calendar day or portion thereof that your vehicle is parked or stored there. Can I receive a lower fare if I buy a book of multiple tickets? Dont forget to hit the Save Changes button before leaving this page. Yes, lower excursion fares are available mid-September until mid-May of the following year. Failure to do so will result in the imposition of a drive-on/drive-off charge, if the Steamship Authority elects to load the vehicle and trailer on your behalf (available on the Hyannis-Nantucket route only) or in a refusal to allow you to board the vessel with your vehicle and trailer. Tickets and reservations are good for two years from the date of purchase instead of one to allow for greater flexibility when rescheduling plans. Preview. We highly recommend that you check current parking availability prior to arriving at a specific parking lot. We also offer 10-ride Ferry Pass Cards for the traditional ferry on the Nantucket route and the Martha's Vineyard route. Reservations can be made up to two hours before the scheduled departure. Book online at www.steamshipauthority.com using your computer or any mobile device. In those circumstances, we will impose a fee for the transfer. As a result, customers traveling with us today may experience . The fare also includes transportation for up to two adults and two children who are passengers in the automobile. Firearms, other weapons, explosives, incendiaries and other dangerous articles will not be accepted for transportation except as specifically provided in Part J of the Customer Handbook. We will then email or text you when we can accommodate your vehicle. 888-44-FERRY info@88844ferry.com. Access to our vessels is limited to those individuals with tickets or official Steamship Authority identification. Although the Steamship Authoritys larger ferries will generally have sufficient capacity for all passengers who wish to travel on a particular trip, if the Steamship Authority determines that the vessels carrying capacity will be reached before sailing time, passengers traveling in vehicles with reservations have boarding priority over both passengers traveling in standby vehicles and walk-on passengers. The transfer slip must contain the information regarding the person (or vehicle) using the reservation. Is there anything special I should do? The Steamship Authority, which runs ferry service to Martha's Vineyard and Nantucket, said Wednesday that it had been hit with a ransomware cyberattack that continued to affect its payment . Customers in either the Excursion or Preferred programs who need to change either their name, address or vehicle information should do the following: Contact the Reservation Office at (508) 477-8600 from 7:30 a.m. to 4 p.m. daily, or by fax at (508) 477-8717, or by email at formsubmit@steamshipauthority.com. In these situations, we will also create a special standby line for customers holding reservations on cancelled trips. Can I travel with my vehicle between Hyannis and Nantucket without a reservation? For information about our 10-Ride Ferry Pass cards which includes the town-mandated embarkation fee and can be used by multiple people on the same trip or to learn about our Lifeline cards which does not include the town-mandated embarkation fee and can be used by one person per trip, click the link below: https://www.steamshipauthority.com/lifelinecard. Current/real-time parking lot information is readily available by logging onto our mobile website at SteamshipAuthority.com, by calling our parking information line at (508) 775-7275 (PARK), or tuning into 1610 AM on your radio. Standby travel is available on the Nantucket route every day of the year. Here you will find applications and program information available for viewing or downloading. 02568, 1 Seaview Ave Please consult the Customer Handbook for eligibility requirements. I have a disability. When do Headstart reservations become available? From there, follow the instructions in this guide:eNews and Travel Alerts. Generally, these fares are available only to residents of Martha's Vineyard or Nantucket who are traveling with vehicles registered on either Island. Yes. How soon should I arrive at the terminal traveling without a car? If an insufficient number of customers volunteer to be bumped to meet the emergency situation, the Terminal Agent will then bump the lastvehicle(s) which checked in at the terminal for that particular trip. A stock photo of a ferry entering Nantucket Harbor. Make a reservation. What happens if I simply do not use my high-speed passenger-only reservation? You can provide us with this number when making vehicle reservations either online or by telephone. If any of these allocated spaces are not reserved within the specified time periods, they are transferred back to the pool of spaces available for reservations by the general public. Inaccurate information about the vehicle traveling could result in the reservation being invalid for transportation and/or the imposition of additional charges. for viewing or downloading. In addition, we will assess a $10.00 processing fee for any refund of a cancelled transferable reservation, regardless of when the cancellation is made. Edmonds was a candidate for chair of the Steamship Authority Governing Board earlier this year, but that job went instead to James Malkin, a . The Steamship Authority reported that a "team of IT professionals" has been working to assess the impact of the cyber attack. To access the SSA's news, including Board Meeting Summaries and Meeting Notices and Agendas, please visit the About section of our website and navigate to the News link. Because parking is limited at our Hyannis terminal - especially during the summer season and holiday weekends - we encourage you to arrive an hour before your departure time. 0 No. For more details, please see Part E, Section 4.5, of our Customer Handbook under Policies, Forms and Information. What is included in the regular automobile fare? I am an island resident in the Excursion or Preferred program and need to go off island for a routine medical appointment. Passengers are not allowed to bring alcoholic beverages on or off a vessel except for beverages that they are transporting as personal baggage in unopened containers, which may not be opened while the vessel is underway. Can I make a reservation to travel with a vehicle on a particular trip? High winds cancel morning ferries. Full Hot Breakfast. If you are unable to make a reservation for your desired date or time, you may request that your reservation be moved to other dates and/or times if they become available. Steamship Authority @SteamshipMA. You can subscribe to our monthly eNews by visiting this page: https://public.govdelivery.com/accounts/MASSA/subscriber/new. Because none of the passenger areas on the following vessels are accessible by elevator, passengers with disabilities will have limited access to passenger amenities: the M/V Gay Head and the M/V Katama. Usually such special fares are still increased based upon their length and width, but they are generally lower than our normal commercial fares. Write a Review. How do I sign up to receive SSA's travel alerts via text messages? Can I park at the Vineyard Haven Terminal? 1 Cowdry Road Who is eligible for the Steamship Authority's Headstart Reservation Program? Oak Bluffs, MA Customers may also obtain copies of their reservation confirmations at any of our ferry terminals or Reservation Offices (upon presentation of proper identification). Although we do not routinely mail reservation confirmations, we will do so upon a customers request if the request is received more than 10 calendar days in advance of the scheduled sailing. Similarly, if youre making your reservation online, you can check a box during the check-out process indicating that you will require assistance boarding a vessel and/or to access to the vessel's elevator. We also sell 10-ride ticket books for the high-speed passenger ferry between Hyannis and Nantucket and 46-ride commuter Ferry Pass cards for the Martha's Vineyard route. endstream endobj 61 0 obj <. Hyannis Terminal:If the terminal is able to accommodate the parking of standby vehicles of customers using our drive-on/drive-off services, you may leave your vehicle at the terminal and it will be transported on a standby basis on the next available trip. Ferry Schedule. You can take a car to and from Martha's Vineyard from Woods Hole. One caution: do not underestimate the length or height of your rental vehicle, as that could result in the forfeiture of your reservation. You will receive a standby slip with your standby number and date. Please consult the Customer Handbook for eligibility requirements. Nantucket Terminal:Unless you are informed that you should remain at the terminal for possible travel on the next scheduled trip, you must depart with your vehicle from the Nantucket Terminal. When service resumes, we will board vehicles in the order described in the Customer Handbook. Once you are logged in, you can edit your preferences by scrolling down to the section Text Alerts Via Text Message. In compliance with the Maritime Transportation Security Act of 2002, we have developed and implemented certain policies to assure the security of our terminals and vessels, as well as the safe sailing for our passengers and crews. Preferred Space reservations are non-refundable and non-transferable. Policies, Forms & Information Welcome to the Steamship Authority's Downloadable Forms page. %PDF-1.5 % The 8:30 departure from Vineyard Haven, aboard the freight ferry M/V . Although most of these security measures should not in any way inconvenience you, some will require your cooperation. Note: in response to COVID-19, passenger tickets are now good for two years from the date the ticket is sold. 2021 Summer and Fall Operating Schedules Report - report, Appendices A & B, 4b. The Steamship Authority is a semi-autonomous state entity that is governed by a five-person board composed of one member from Nantucket, Martha's Vineyard, Falmouth, Barnstable, and New Bedford. This cannot be done online. Meeting on the Vineyard Tuesday, Steamship Authority governors voted unanimously to approve a 2020 operating budget that raises vehicle and long-term parking rates beginning Jan. 4. Click the link below for more details: https://www.steamshipauthority.com/reservations/ticket_books. 02601, (508) 771-4000 We also ask that customers practice social distancing when waiting to board or exit our ferries. The Steamship Authority was hit with a debilitating ransomware attack early Wednesday morning that reverberated across operations for the lifeline to the Islands, crashing the website, halting vehicle reservations and crippling internal communication systems. In certain circumstances, an ambulance or a private vehicle may be boarded on a preferential basis, in accordance with the provisions of the Steamship Authority's Emergency Transportation Policy. The Steamship Authority said IT workers are looking into the impact of the attack. @NWSBoston is predicting high winds as part of Tuesday's storm that will result in cancelations on both the Vineyard and Nantucket routes. 99 0 obj <>stream Otherwise, you must depart with your vehicle from the terminal instead of waiting there for the next available trip. Driving Directions: Please note: in some cases, the address provided in the directions may be different from our actual location. In its place, we have a new MASSIVE ferry where you drive your car on . In addition, travel under the Preferred Space Program may not be used for commercial or business purposes. Nor may alcoholic beverages be served on trips of more than two hours to any passenger within one-half hour before the vessel docks. You may either call or go in person to the terminal to place your name on the list. Seasonal Terminal, 69 South Street S.2361 192nd (2021 - 2022) An Act relative to municipal equity in Steamship Authority operations Customers may purchase parking permits that allow them to park at specific parking lots on the mainland for a flat fee. We will continue to honor existing reservations at Authority terminals, and rescheduling and cancellation fees will be waived. Traveling with your vehicle without a reservation is called traveling on a standby basis. Am I responsible for driving my own vehicle onto and off of the ferry? If you are unsure about of the number of passengers who will be traveling in your party, you may want to pay the fare for the vehicles driver only and purchase additional passenger tickets upon arrival at our terminal.
Gmo Mosquitoes Bill Gates,
Good Forfeits For Losing Couples,
Liberty University Mdiv Reputation,
Change Of Email Address Notification To Clients Template,
Articles S