Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. For further billing and installation support, contact your device's app store. If you have another device running Minecraft, sign in on that device to see if your purchase appears there. Redeem a gift card or code to your Microsoft account. Youll need to contact store support for the device that you made your purchase on. so i was wondering how i could refund it again(if its even possible)? How to Get a Refund on Minecraft Marketplace. Nintendo will not refund the cost of shipping unless the return is a result of Nintendo providing a product that is damaged, defective, or different than the product you ordered. You cant play the game even after troubleshooting. If you find that you have redeemed a prepaid card orpurchasedon the wrong account, you must contact. Can I give Minecoins to someone as a Gift? If youve purchased the Minecraft Xbox edition, you can request a refund through Xbox support. But please feel free to contact our customer service team for return inquiries. Posts: 1. hey, not sure if this will be the right place to ask, but i bought minecraft just for fun, to get some old memories back again, but it has changed so much that its not the same as it was back in the day, unfortunately. Will my Existing Marketplace Content (skins, textures, etc.) You purchase content from Marketplace using a currency called Minecoins (or Tokens, for PlayStation users), which you can purchase in Marketplace. Make sure you aresignedinwiththeMicrosoftaccountyou used to makethe purchases. The refund policies for the game will depend on the company you used to make the purchase. Minecraft Marketplace is a way to find and purchase curated, community-made content from within Minecraft Legends. Minecraft is available for numerous platforms, and the game itself has over 15 editions. you will see your Gamertag on the title screen and at the top of Marketplace. All you need to do is provide our chatbot with the necessary information, and we will fax a refund request to your bank. For help with missing purchases, or any Xbox Live account support, please contact Xbox Support. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. Discover new ways to play Minecraft with unique maps, skins, and texture packs from your favorite community creators! I was then able to download minecraft from the Mojang website (1.9 edition) This one worked fine with my texture packs, so I dont need or want the windows . For an Android edition, you can obtain a refund within the first two hours of gameplay. If you purchased from the Xbox Marketplace, Microsoft Store, Nintendo eShop, or PlayStation Marketplace, you must go to that platform's support team to request a refund. You can do this by sending an automated refund request through the Purchase History page on your. However, Minecoin gift cards are available at many retail outlets. To return an item for a refund or exchange, please send the item in its original packaging, with all parts to the appropriate address listed below, along with an explanation of the issue and whether you are requesting a refund or exchange. For help with missing purchases, or any Xbox Live account support, please contact. If you're interested in becoming a partner, and to learn more about the criteria required, visit the, If you have any general feedback on the Marketplace, feel free to share your thoughts on our. Do I need an Xbox Live account to make purchases in Minecraft Marketplace? Since Minecraft Marketplace is available on Windows 10 and all devices that support the Pocket Edition, youll need to contact the corresponding stores support to request a refund. Adventure Maps. Minecraft Marketplace content purchased in Minecraft Legends will transfer between platforms when logged in with the same Microsoft account. From community-made skins and textures to hand-crafted worlds and epic adventures, you can find it all on Minecraft Marketplace. Some of the most popular editions are Java Edition, Minecraft for mobile devices, Windows 10 and Xbox Edition. On the Java e. Scan this QR code to download the app now. Unable to connect to world''. File a refund request by entering your personal information and explaining the situation. Note: Minecraft Support can only refund purchases made through minecraft.net. With this video. As with most other downloadable software, we do not typically offer refunds for other reasons. Other platforms offer a partial refund or a refund under tight deadlines: DoNotPay is the virtual assistant app that specializes in helping people deal with everyday administrative issues. 2. If we've done something that has caused you to be unable to access your Realm, contact, , and we'll try to fix it. According to the Terms and Conditions listed onprepaid cardspurchased at a retail store,we areunable to offer refunds for prepaid cards. With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Hello, I was going to redeem my free gift today on Minecraft and I got so many notifications. Explain why youre returning the game, if necessary. Otherwise, when you sign in to make your purchase, youll be reminded which payment method you have saved. You can access these from any new device, provided you are logged in to the same account. Press Request refund. The products name and order number will be filled in automatically. By {{catalog.DisplayProperties.creatorName}}, Note:If youre a parent with associated child accounts that share your Xbox subscription, make sure that you make purchases with your own account, as child accounts do not provide a payment method for this. When it comes to getting a refund for Minecraft, its essential to act fast. If we've done something that has caused you to be unable to access your Realm, contact Minecraft Support, and we'll try to fix it. In the case of bugs or technical issues, please provide a detailed description of the issues by including . Contact Amazon if you bought a gift code fromAmazonthat you wish to refund. Threats include any threat of suicide, violence, or harm to another. All items that do not qualify for our 30-day money back guarantee will have special messaging on their individual product pages. 5. Nintendo. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Please refer to ourPurchase and Subscription Termsfor details. Content in Minecraft Legends is designed to work exclusively with Minecraft Legends, just like content in Minecraft is designed to work exclusively with Minecraft. Be advised that you will only be refunded for the product(s) returned (minus shipping charges) as we will be providing you with a prepaid shipping label. If you need a refund for an item you purchased in the Minecraft Marketplace or want to request a refund for Minecraft Coins, the process will depend on the device you used for the purchase. 2022 Mojang AB. Yes. Read more Even better, you can use content you buy on one device on any other mobile, tablet or Windows device where you own Minecraft, as long as youre logged into your Xbox Live account! However, in most cases, youll need to act quickly and request a refund as soon as you realize youve made a mistake. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How do I become a Minecraft Marketplace Partner and create content for Minecraft Legends? With a Microsoft or Xbox gift card , you let the lucky recipient choose the gift they want. This app can help you request a refund for whatever Minecraft Edition you want to. Our customer service team is available weekdays 8am-8pm EST and weekends 12pm-8pm EST, and can be contacted via live chat on the bottom right corner of the page, or through the contact form. (Tokens is Ps4's version of coins) This thread is archived. Locate . Minecraft: Java & Bedrock Edition for PC FAQ, Request a refund for digital games | Xbox Support. Therefore, you will have to contact the corresponding stores support to request a refund. If you have made the purchase from the Microsoft Store, you can request a refund for the digital game following the steps on this link Request an Xbox refund | Xbox Support. If purchased your item over 24 hours ago and the money did transfer from your account to us, please send an email to sales@cubecraft.net and include your: Transaction ID. Choose Payment & Billing from the top menu. Upgrade your gameplay with Minecraft DLC. I looked at the FAQ, but they only have instructions on what to do if you want a refund on Minecraft itself (and even that only says "contact store support for the device that you made your purchase on," which is not helpful because this purchase wasn't made through Google Play but in-game.). For more information, please refer to the Minecraft: Java & Bedrock Edition for PC FAQ. By the way, the map is called "Extreme Snowman Speed Battle - By Jigarbov". I tried to use Minecoins to make an in-game purchase, but something went wrong. How do I let you know? MINECRAFT MARKETPLACE. If youre a parent with associated child accounts that share your Xbox subscription, make sure that you make purchases with your own account, as child accounts do not provide a payment method for this. We offer a 30-day money back guarantee on most items purchased from shop.minecraft.net. In most cases, youll need to submit a refund request to the company through which you purchased Minecraft. Reddit and its partners use cookies and similar technologies to provide you with a better experience. https://www.xbox.com/en-US/live/minecraft/sign-up. In this open-world video game, developed by Mojang Studios, players explore a blocky, 3D world with endless terrain, and may extract raw materials, craft tools, and build structures. Find Minecraft under Purchases that may qualify for a refund.. If necessary, describe your situation in more detail. If you purchased Minecraft Dungeons on the wrong account, please navigate to the Minecraft Dungeons Billing FAQ for more information. Sit back and relax while we do the work. Other Amazing Things You Can Do With DoNotPay! You can discover and purchase new avatar skins, textures, and mini-games made by creators in the Minecraft community directly in-game. If you meet these criteria, follow these steps to request a refund: Make sure you meet the conditions for a refund before requesting one for Minecraft. 6. If you match the criteria, follow these instructions to request a refund: Go to the Microsoft Account page and log in. How can I get a refund for a Marketplace Map/Bundle/Rank? Follow these steps to get your money back: If you want to get a refund for Windows 10 or Xbox edition of Minecraft, you can do that through the Digital Microsoft Store, as long as that is where you bought the game in the first place. That's right, Microsoft and Mojang are opening up the Minecraft Marketplace to creators like you, so yo. Mojang 2009-2022. Looking for a way to get a refund for Minecraft? 2022 Mojang AB. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. Minecraft marketplace refunds Is there any possible way i can get my Minecoins back from buying a map i didn't buy on purpose. In most cases, youll need to submit a refund request to the company through which you purchased Minecraft. Your eligibility depends on how long its been since the purchase and whether youve already played the game for a specific period of time. It is no longer possible to buy one version or the other. and our Find the purchased Minecraft game and click on Request a Refund button. . To request a refund for Minecraft on Windows 10, you will need to use your Microsoft account. For Windows, click here and log in to your account. You can also include photos that support your claims. They do have a relevant support article (found here: Mojang Studios Refund Policy | Minecraft Help) that states "All purchases made using Minecoins and Tokens are final, but if an unauthorized purchase was made by someone else, you can contact the support center . Make sure to review our Marketplace Guidelines before submitting a refund request. Since Minecraft can be played on many platforms, the refund procedures depend on the companies behind them. From community-made skins and textures to hand-crafted worlds and epic adventures, you can find it all on Minecraft Marketplace. When requesting a refund, make sure to provide your personal information and a detailed explanation of the situation. For more information, please see our When you cant findanitem after purchasing froma digital store, start by making sure you are logged in to the correct account where you want these items to appear. Featuring apparel with classic characters, costumes, bedding, mugs, and more, this collection has something for every gamer. Save up to 70% off on the Sale collection - SAVE NOW! Games are property of their respective owners. Minecraft players (like you!) Visit the Xbox Support page. CELEBRATE EARTH DAY WITH MINECRAFT! To cover for all payment methods, we advise to wait at least 14 days for the refund to settle. Cookie Notice If you see any alerts that are related to your issue, wait until the service is up and running and then try again. We can help you request a refund from: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. Moderator. You can access DoNotPay from your web browser! I don't understand what is happening, but is there a way I can refund my Minecraft tokens? How do I know what account to use for Minecraft Legends? TM Microsoft Corporation. But since Minecraft comes in various versions and is available on multiple platforms, the refund policies can vary. Contact Us | Privacy Policy | TOS | All Rights Reserved, I cant play it so its a waste of 30 bucks, How to Add Controller Support to Minecraft Java Edition, How to Cure a Zombie Villager in Minecraft, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. If you do not have an Xbox Live account associated with your game, then your Marketplace purchases will be tied to the device you used for the purchase. I didnt receive the Minecoins that I purchased. Do I need an Xbox Live account to make purchases in Minecraft Marketplace? Pick Order History. If you made the purchase on your Windows 10 device, reach out to Microsoft Support. Answer. At times, refund policies may vary based on the platform or device youre using. This article will discuss the conditions under which you can request a refund and explain the steps you need to follow. Different editions of Minecraft are not interchangeable. In most cases, youll be able to get a refund if you act fast and request it as soon as you realize youve made a mistake. Replied on June 14, 2021. Nintendo of America Inc. Headquarters are in Redmond, Washington, USA. Last year in December I accidentally bought the "Extreme Snowman Speed Battle" map from Jigarbovs Productions. Requests are for games in which you haven't accumulated a significant amount of play time. Mojang Studios will refund your purchase if you contact them within 15 days of making it. Please note that this includes all personalized items as they have been customized to your specific desires and they are not available for resale. If you dont have an account, you can create one by going to . However, its important to note that since Minecraft is available on multiple platforms and in different versions, refund policies can differ depending on where and how you purchased the game. - Click on your account and then click on Sign out. Nintendo will not accept returns or exchanges for the following items: Any items that are shipped to Nintendo after 30 days from delivery. The time it takes to get the refund highly depends on the payment method used during the purchase. Launch Minecraft Legends and make sure you are signedinand you are the only user playing Minecraft Legends at this time. We currently do not offer exchanges. Latest movies and the hottest TV shows. Thats why its vital to react immediately after realizing youve made a mistake. 2023 Magic Find, Inc. All rights reserved. Some retailers may offer refunds or compensation, so we urge you to return the card with the receipt to the store where it was purchased. These items will have additional information included on their product pages - these items include the following: Most items purchased in-store or online from November 15th through December 31st, are returnable until January 31st. Accessories and devices like Xbox and Surface. That way, you can use Minecoins and content you buy . You can purchase all Minecraft Legends in-game content and add-ons using Minecoins, including skins and mini-games. Any items that have been opened, unsealed, or had tags removed. So, it is essential to act quickly if you want to get a refund on Minecraft Bedrock Edition. When I picked it up, it said I had purchased some "mashup" I don't want. Different editions of Minecraft are not interchangeable. Like with most games, each platform has its own rules on how to request a refund. Nintendo reserves the right to limit or decline refunds or exchanges. https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy. Credits should appear within two billing cycles. 6. 2023 Microsoft Privacy Policy. If you purchased Minecraft Dungeons from another storefront If you purchased from the Xbox Marketplace, Microsoft Store, Nintendo eShop, or PlayStation Marketplace, you must go to that platform's support team to request a refund. For example, on credit or debit cards the refund usually takes less than 7 days to show up on your card or account statement. I didn't receive the Minecoins that I bought. You don't purchase any items directly from us, however you purchase the coins to make the purchases on . Make sure that youre signed in with the same account used to complete the purchase. If credit card payment was used, the credit will be applied to the same credit card number that was used for the original order. The internet can be a wild place - but with Realms, only people you invite can join your world, making it the safest way to play with friends! Need help with billing, refunds, or account security? What should I do? We hope youve found our article helpful and learned how to get a refund for Minecraft. purchased at a retail store,we areunable to offer refunds for prepaid cards. If you have recently purchased Minecraft Xbox One and want to request a refund, you can do so through Xbox support. The refunds are available only under specific circumstances. All returns processed back to our returns center may be assessed a $5.00 convenience fee for processing. If you are stillunable to find your missing Marketplace items, contact Minecraft Support. When I picked it up, it said I had purchased some "mashup" I don't want. If you used Apple TV, contact Apple TV Store. This ensures the game has time tocompletelyload. If your item is returned back to us, a $5.00 convenience fee is also applied against the refund balance. You can try to contact the store in which you purchased the card and try to get a refund from them, If you have purchased the wrong Minecraft editionthe editions are not interchangeable, If you have bought the game from an unauthorized reseller, Enter your name and email address associated with your Minecraft account, From the dropdown menu pick Minecraft Java Edition as the one you want to return, Choose Refund Request from the dropdown menu, Another section will open up in which you can describe your refund request in detail and attach any photos or files. To check for current service alerts, see: Xbox status. Microsoft and Xbox gift cards. Put on some fresh pixels and express yourself with a huge variety of inspired looks. - Go back to the Microsoft Store. Minecraft players (like you!) Scan this QR code to download the app now. Press Request refund. The products name and order number will be filled in automatically. The first time you try to purchase something, youll be asked to add a payment method if you havent already. If you have any general feedback on the Marketplace, feel free to share your thoughts on ourfeedback site. Can I refund marketplace items? Fire Tablet users can also follow a link to get a refund for their Minecraft Pocket Edition. Don't you just hate it when you buy a product or service and realize it's not to your liking? Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. Our support team is not able to refund your game purchase unless it was purchased from our sitewww.minecraftdungeons.netand played through the Minecraft Launcher. The most common problem preventing an in-game purchase is that there arent enough coins. No. That way, you can use Minecoins and content you buy across other devices, when youre logged in. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. You may get a refund depending on the circumstances.
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