How can I activate the overseas ATM daily transfer limit? . Some overseas ATMs can't access multiple accounts. Submit your request and wait for the bank's feedback 3. Just insert your card and enter your card PIN to complete the withdrawal. Learn about access on the go with HSBCnet Mobile, Access local and global tools with a single sign-on, View account balance and transaction information online -- 24 hours a day, Access your global and domestic accounts from HSBC or other financial institutions all with one secure online portal, Online payments available in USD or foreign currency. To enable you to operate both Hong Kong dollar savings and Hong Kong dollar current accounts overseas, the UnionPay ATM chip card is linked to your integrated Hong Kong dollar savings account while the PLUS ATM chip card is linked to your integrated Hong Kong dollar current account. What happens if I have set up a transfer for a future date, but on that date I don't have enough funds in my account to cover the transfer? : . If you don't have an ATM PIN for your credit card, you can apply for a new PIN at a branch or through Personal Internet Banking. When are real-time rates available for Global Money Transfers? For more details please contact HSBC PhoneBanking numbers. Then enter the account number and account holder's name.). . Please note that you can't undo this setting. The data on the microchip is much more difficult to steal and use for unauthorised transactions when compared to a magnetic stripe. Yes, you can pay other participating paymentservice providers via FPS. No. de is a valid FPS QR code and that it is up to date. To keep this information confidential, you may useFPS Identifier as your Proxy IDinstead. How long does the FPS registration take to process? That depends onyour payee'sreceiver. Credit Card Credit Limit Increase Notification eAdvice; . Unfortunately, you will not be able to add them to 'My payees' after paying by QR code. You can make FPS transactions to participating local banks and Stored Value Facilities (SVF) operators in HongKongfrom anywhere in the worldas long as you can log on to Personal Internet Banking or the HSBC HK Mobile Banking app. Your new UnionPay chip card can't be used on the PLUS/Cirrus network. 'One-off' is a payment that will only happen once, so autopay will cancel the instruction once it expires or the payment has been made, whichever comes first. No matter transferring money to a local oran overseas account, you can select the currency you wish to transfer funds from the currencylist when you place the transfer instructions. You can create a batch of BACS payments or an individual Bill Payment up to 45 days in advance. You can send transfer instructions whenever you like but requests received outside the times listed above are processed on the next business day. You will not see the options e-Transferor Express Transfer anymore as most transfers will be done via FPS. Depending on the destination country/region, the payment may arrive faster. If yourpaymentissuccessful,you'll receive an SMS and emailnotification from us. Choose your HSBC Credit Card. A minimum annual income of PHP500,000 for HSBC Platinum Visa. Unfortunately, recurring transfers cannot be set up using Proxy ID. All Rights Reserved. Please also ensure that you have sufficient funds in the debiting bank account before submitting your top-up instruction at HSBC. Yes,it is generally safe to pay via QR code. Can I keep using my UnionPay ATM chip card if I apply for a PLUS ATM chip card? To keep your money secure, if you don't make any payments or transfer for a certain number of months, we'll reset your payment limits to zero. 'Recurrent' is for payments that will happen on a regular basis, such as a monthly bill. Debit and Credit cards. What is the cut-off time for telegraphic transfer in Renminbi? Youcan view and change your limit in 'Small-value payment limit' under 'Settings'on theHSBC HK Mobile Banking app. 2023. Online Banking payment limits Payments limits are subject to change and should be checked each time you make a payment. For overseas funds transfers, there isa localservice charge of HKD50. No signature required as no purchase transaction via Visa network is supported. In general, Hong Kong dollar/Renminbi transfers to other local banks can be done instantly . No currency exchange is involved. Payments limits are subject to change and should be checked each time you make a payment. Can I add the current account (i.e. Credit Card Resources. Fees and charges differ depending on the type of transfer: * Note: Some banks may charge a fee for international transfers. Follow the instructions on the screen to complete your balance transfer. Can I set up recurring transfers with FPS? We will inform you by email that we have been unable to make the transfer. Will my account name appear on the recipient's account details? You can also use telegraph transfer through SWIFT network to over 200 countries and regions in more than 40 different currencies. I'm trying to scan a QR code to send money but it's not working. Transfers may also be subject to the other banks' respective limits. We now only issue PLUS ATM chip cards to HSBC Premier Junior Pack cardholders. Integrated Hong Kong dollar current account - the last 3 digits of the account number are 001. You can also have friends send money directly to your bank account as well as transfer money to HSBC and non-HSBC local credit cards to settle statement balance. This fee is waived for HSBC Jade and HSBC Premier customers doing transfers via HSBC Online Banking and HSBC HK Mobile Banking App to their own HSBC accounts overseas (including joint accounts). For example, they will not process payments during holidays in mainland China, such as Labour Day and National Day. Signature required. It depends on thecountry or regionyour overseas account is located in. Make sure you check the exchange rate before completing the transfer. Please note that you don't need to do this if your payee has registered for FPS and you have saved them to 'My payees' using one of their Proxy IDs (mobile number, email address and FPS Identifier). Please note thatpayeesbanksand any other banks used to send the transfer(both local and overseas) may impose additional charges, you can contact them directly about their fees. HSBC may offer to increase your credit card limit automatically, based on how responsibly you use your card. Our website doesn't support your browser so please upgrade. request to increase and/or decrease limits block/unblock your debit/credit card and report your debit/credit card lost or stolen Real-time exchange rates are not available for the following currencies: The final debit amount and exchange rate will be decided after you confirm the payment. Please update the operating system on your device and download the latest version of the HSBC HK Mobile Banking app, then try again. In the case of a dispute, contact the merchant directly, quoting your bill reference number. You can also check whether your request was processed via ATM, Personal Internet Banking, mobile banking or phone banking. You can make quick payments via FPS. What should I do if I want to amend my 'Top up HSBC accounts via eDDA' details after I set up an account top-up instruction? Is the bank able to confirm thepayeeaccount number so my instruction is not rejected? View account balance and transaction information online -- 24 hours a day. It worked before. It allows you to transfer money between your own HSBC Hong Kong accounts and send small-value payments of Hong Kong dollars and Renminbi to people and businesses in Hong Kong. If you have not yet set the ATM transfer limit, you can activate via Personal Internet Banking and our branches in Hong Kong. Please check with your payee tomake sure their QR code is a valid FPS QR code and that it is up to date. You'll get this error if you enter characters that are not supported, such as '' or '! WASHINGTON This week's vote by House Republicans to couple deep spending cuts with an agreement to raise the debt limit for one year has put President Biden on . HSBC Premier customers can also activate withdrawals by phone banking. You can set up standing instruction (i.e. Click on 'Manage Card'. Choose a new or existing payee and on the transfer details page, toggle on 'Recurring transfer' option and input other details (eg. Please ask your payee for the exact name the account is registered under. Why was my payment to a registered payee rejected? You can transfer funds to HSBC accounts and to accounts held with other banks, both in Hong Kong and overseas. Which currencies don't have real-time exchange rates available for Global Money Transfers? Will my FPS Identifier change if I deregister it and then register it again? The estimated time for the transaction to be completed will be displayed on the review screen prior to you completing the payment. Payment Limits 22 10. 139 Posts. Someone tried to transfer money to me but HSBC rejected the payment. To set up an autoPay to someone not in the pull down menu, select Others Beneficiary, please specify in Category box. 3 easy steps to apply for a Credit Limit Increase: Fill up the online application form below You will receive a SMS with a link to upload your latest income document Our sales representative will call you to complete the submission Type of Income document valid for submission are as follows: For fix income earner: The ATM cash withdrawal fees per transaction are as follows: There is a difference in fee due to the usage of different networks. Can I use Quick Transfer to send money from a non-HKD or CNY account? You will also be able to link the FPS Identifier to a different account if you wish. It will be treated as a cash advance and subject to a fee. How will I know if the FPS in-app payment goes through? If you're a new user, you'll be guided throughregistering a default debit account and setting a daily small-value paymentlimit. All rights reserved. You'll need to delete the old standing instruction via the 'Manage future payments' on HSBC HK App or 'View / delete future dated payments' on HSBC Online Banking and set up a new standing instruction using payees' official name listed in their bank records. The transaction will then be cancelled. How much money can I send to e-wallet using FPS? Does it incur any charges if I send money to another bank account via FPS? There is no charge from us if you pay money to, or receive money from accounts from other banks via FPS, but other banks may have different chargingpolicies. To receive money via a Proxy ID, you need to register for FPS by linking your Proxy ID to a bank account. Alternatively, you can check it in HSBC Online Banking by going to Register or view FPS registrations under the Pay & transfer menu, then select View FPS registrations at other banks to check the default receiving bank/ FPS participant of your Proxy ID. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. This limit is shared by Phonebanking, HSBC Online/Mobile Banking, local ATM and overseas ATM. Transfer instructions are processed between 8.15am and 5.55pm, Monday to Friday, and 8.15am to 11.55am on Saturday, excluding Hong Kong public holidays. You can also check your FPS registration status on the HSBC HK Mobile Banking app. When you made the local or global payments via HSBC Online and Mobile banking, you could retrieve that All-in-One integrated account from your payee list, and choose the specific account you want to make payment to (e.g. For overseas funds transfers via HSBC Global Transfers, the service is free for HSBC Jade, HSBC Premier and HSBC One customers making online transfers to theirself-named or third-partyoverseas HSBC accounts (including joint accounts). Your signature will be verified by merchant for purchase transactions via UnionPay network. Select 'A new payee' then tell us the currency and country the payment is going to. The exchange rates executed for future-dated transfers or transfers after cut off times (Monday to Friday 8:15am - 5:55pm, Saturday 8:15am - 11:55am, excluding public holidays) will be based on the exchange rate indicated by the bank on the day the instruction is effected. What is the difference between an autoPay instruction and a standing instruction? The existing UnionPay ATM chip card will be deactivated once you activate the new card. Click on the Menu tab on the HSBC Credit Card website. To apply for the PLUS card, Junior Pack account holders can call HSBC Premier on (852) 2233 3322 or visit any HSBC branch. Can I change which HSBC account I link to my Proxy ID? The daily transfer limit refers to the maximum amount you can transfer to HSBC accounts that are NOT linked to customers' ATM/credit cards or Hang Seng accounts from HSBC or Hang Seng ATMs in Hong Kong. Any changesyou make during FPS registration will be updated immediately, and your bank record will be updated accordingly. How do I check if I have created a post -dated Bill/BACS payment? How can I cancel or amend a Global Money Transfer payment? Are there any transfer limits for 'Top up HSBC accounts via eDDA' service? For transfers in euros or US dollars, the cut-off time is 5.45pm, Monday to Friday (excluding Hong Kong public holidays). To request a credit limit increase, follow the steps outlined below.
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