Allow 12-14 hours for a full charge and repeat the process until you notice the battery is holding a full charge again. Over the years, its charging capacity declines. A little electrical tape to hold it there, and it charged. Are you not getting the same charge as previously? Please contact me with questions, see the contact page. Got on it and it quickly turned to red blinking then beeping at us again :( So sad about it and frustrating!! Make sure your foot is not on the Mat when powering on your Segway PT. 2. If these steps do not work, then a more detailed check will be required which involves opening up the scooter and checking the battery voltage.Maybe your battery has been left out in the cold or in storage for too long or maybe its as simple as a faulty charger. If you suspect the Batteries or powerbase have been submerged or experienced water intrusion, call Segway Technical Support immediately at 1-866-473-4929, prompt #2. When that time arrives, use the link below to find the service location closest to you. The charger wont work. 4. The batteries are somewhat heavy, so please keep a hand on the battery and keep yourself free of anywhere that a battery may fall. Use tab to navigate through the menu items. Both of these are bad news for Segway Batteries. @ashleylebleu123, I just bought the libery 1 hover board its fully charged but cant get it to turn on. For those who dont use your PT that often please listen up! For long-term storage, disconnect your batteries from the Segway completely, and fully charge them. Segway X2 I2 i2SE x2SE lithium battery pair two 2 batteries + external charger. With the new batteries you can expect a range of up to 44 miles on the i2 or a range of up to 22 miles on the x2 on a full charge. Purchase a timer (like timers used for Christmas Lights). Simple & Straightforward. We can be reached at 248-896-2600. You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. We can talk you through any issues you may have, and can assist with all repairs and maintenance. 33 product ratings - Segway Ninebot Max Electric Kick Scooter,40 Miles Range, . Surface Charge (Partial Charge) Whenever you do not fully charge the Segway PT's Batteries, surface charge or partial charge may affect the accuracy of the Battery charge level display, causing it to show a higher charge level than actually exists. Only after it is inserted in to the segway then only plug the other end and now try turning the main switch on. Click here to find or contact us. To get the most life out of your batteries, follow the steps below. . Sorry, I have the problem that when I put the charger on and it stays green. This chemistry cell has a long cycle life and will not catch fire. Courtney Cooper. If you are an infrequent user, you may consider less time per day. As with all rechargeable batteries, do not charge near flammable materials. Paul Shepherd Solutions These batteries will work with all i2, x2, i2SE, X2SE, XT, i180, i170, i167, and other Gen 1 Segways capable of using Lithium Batteries including: We are the leading seller of Segway PT batteries! On the charger is a transformer and bridge, I don't know about Segway products but you probably blew a diode. When the charger is plugged into the wall the light is green - when I then plug it correctly into the board the light goes off and its not charging. Want help finding your specific Segway unit? If these steps do not work, then a more detailed check will be. It is not healthy for a lithium battery to charge continuously. This ensures compatibility with the segwayand that all built in safety features, like the safety shutdown, remain intact. This is due to the redundancy built into the Battery Packs. If one or both are red, that means you need a new battery. If your machine turns on and has any error codes or displays red lights, please give us a call. Gently move the handlebar and LeanSteer frame in the direction you want to travel and feel the PT respond. Intermittent use is recommended. I left it charging for 1 hour checked it -- it was flashing green (meaning at 50% according to the manual) Left it charging for another hour (states 2-3 hours - assuming 3 hours max!!) WARNING The Off-Board Battery Charger is designed solely for charging Segway batteries. Never work on any part of the PT when it is plugged into AC power. If youre worried about wasting electricity, GLS has timing chargers available for purchase. Allowing your batteries to rest 30-60 minutes after being used before starting to charge. Always charge the pair together on the same Segway PT or off board charger. Docking and automatically charging your fleet with Segway Wireless Charging Dock. Repair information for vehicles (other than cars and trucks) that get you from one place to another. A Rider Detect sensor is on at startup. My son and I tried it out for maybe a total of 2 hours ride time off and on before the battery light on top that was green started blinking red and beeping at him. As for what you should take away from this article I would say its simply that there are a number of factors that affect your PTs Battery life and they are all cumulative. Call, email or chat with our friendly support staff. COPYRIGHT SEGWAY INC. ALL RIGHTS RESERVED. Avoid getting water into the Charge Port. 3. For long term storage, disconnect your batteries from the SEGWAY completely, and fully charge them. Observe whether the indicator light of the charger is . Daughter got one for Christmas and its dead. Our customers have reported longer riding power and greater efficiency with their PTs, with the Extended Range batteries showing noticeable improvement. Failure to follow these instructions could lead to electrical shock, serious injury, death, or damage to property. Please help my name is Dave I would greatly appreciate any help.. These batteries will work with all i2, x2, i2SE, X2SE, XT, i180, i170, i167, and other gen one Segways. $1,590.00 Read it on some blog. Avoid exposure to heavy downpours or extended periods of heavy rain (including during riding, storage, or while being transported). Can anybody help? This extra stress on the back battery is why almost every time the first Segway battery goes bad its the back one. With our service you will also get a battery efficiency rating % data print out (see pics) to see how good your battery is performing Only We have the tools to offer this service. Only We have the tools to offer this service. Example below is what happens when you dont follow the correct process and bypass the BSM with a incorrect charging method. What could be the issue? Max continuous discharge on these is 2C and cycle life at .2C at 100% DOD is something like 5000 cycles to 80% . We also had trouble charging my sons for the first time after using it. kylebrown658, Edgar13 I checked the voltage on the old battery and I have a dead cell. Place the old batteries in the Segway battery box for return and recycling. So I tried many different outlets and tried switching the plug in pieces different ways and still had no luck. We find TNT the best for shipping click on link, List items as SEGWAY PARTS, Each battery weighs 6 kg, make sure it is protected in its packaging in a box.(I.e. 12. Charging Voltage: 42 VDC: Charging Temperature: 32-104F (0-40C) Nominal Capacity: 551 Wh: Battery Management System: Over-heating, short circuit, over-current and over . Reason being is that having a battery sit at its maximum charged level for sometimes years on end eventually causes the cells to wear out prematurely. Cargo Handles. The key can open the trunk when the Electric Trunk Lock cannot work (such as when the battery is not in Segway eMoped C80 the vehicle or the battery is empty). Do not attempt to remove the batteries. Start saving your company time, and money, today.. Weve got you covered. The Segway PT allows me to travel anywhere on the shop floor that I need to be., My Time is Valuable The battery is neatly resealed with high-strength, plastic-specific epoxy for a permanent, water-tight seal, -These batteries have a capacity of 6.4ah compared to 5.2ah for a standard segwaybattery, for a capacity increase of 25%. GLS offers a routine preventative maintenance program that will keep you gliding smoothly. There could be a fuse blown but probably no access. What can I do to make it charge?? E&J 73.6V Lithium Iron Phosphate (LiFePO4) Segway replacement battery for Segway X2 I2 PT series ducts . The first is obvious as any battery not charged will eventually deeply discharge and damage itself. Safety is our number one priority. You risk serious bodily injury from electric shock as well as damage to the PT. bubblewrap). Do not attempt to open the Batteries. On one of the Segways I bought the battery indicator stays orange after being charged 3 hrs. There are wires connected to the port and motherboard. Segway Ninebot Battery Charger for ES2/ES4/E22/ES1L Electric Kick Scooter, 42V 1.7A Power Supply Cord, Multiple Security Protection, UL& CE Certified , Black. My sons swegway is just flickering the power and the battery icon when trying to turn it on, Dec 26, 2015 by Great Lakes Segway is Americas leading seller of batteries for the Segway PT! Yes, we sell batteries to customers throughout the United States. Order yours today and enjoy your glide! Please see here for more information! $2,400 per set ($1,200.00 per single battery). (The corresponding icon in the display will blink). So there you have it, all you wanted to know about Segway batteries and more. As a way around this I tell people if they are not using their Segway PT for long periods simply pull it out of the closet, start it, and lean it against a wall for a day and let the batteries run down about halfway. Jan 27, 2016 by Quartilin Thompson, marinda159 Fixed it. As an Authorized Segway Dealer and Level 3 Repair Center, we have a full range of parts and accessories, along with repair services. Check out our supply and find the Segway i2/i2 SE or x2/x2SE youve been looking for! Duration of Charging ~ 6 h: Battery. Questions about this unit? If there are any other issues with your Segway, our Level 3 Repair service can help. You may find other sellers of Segway batteries (non-authorized) that offer inexpensive or refurbished replacement batteries. We know everything there is to know about Segway PTs and are here to help you. Cold weather can freeze the batteries, leading to battery damage in the long-term or a machine that wont work when cold. For the convenience of use, please keep one key in the slot on the battery and the other key on the charger cable. Refurbished. I appreciate all your questions and answers thus farIts been very informative!!! @lewisharry10. Charger is green but no light on board. Mine went on easy and charged perfectly. The Segway x2 SE is the perfect personal transportation device for any outdoor work environment. Fast Charging Battery. In all other circumstances, the battery will be repaired or replaced in a timely manner. Hooray! 4. I always tell people to periodically (once a year or so) switch batteries from front to back. Extended Range Batteries Increased Capacity. Plugged it in and no problems since. If you are an infrequent user, you may consider less time per day. The final Segway battery tip I would like to point out is one that I made up myself. Speaking of the later stages of battery life lets pay attention to some tips on how to keep your Segways Batteries from going bad in their golden years. Verify that the Charge Port, Power Cord, and AC Power outlet are clean, dry, and free of debris. and require the free Adobe Acrobat Reader software. John Young. Please check the below possibilities to resolve any charging issues. Like everyone I checked all the connections, tried a new charger. Dont just buy from anyone, buy from the trusted experts! Up to 30 mile range! Click here to learn more. The most common reason we get from customers is the Segwayhas been left off charge for a while! ashley.lebleu123 These batteries will work with all i2, x2, i2SE, X2SE, XT, i180, i170, i167, and other gen one Segways capable of using Lithium Batteries.. For those on their Segways all day long, like security, police, business, and more, that longer range translates to less downtime over the course of the day. Your charger light should go red. My sons hover board the battery light is staying green Nd its beeping non stop Nd the blue lights r on it will not turn off any idea, Jan 6, 2019 by So with the help of u guys, we r returning to the supplier, bluefin who will hopefully replace 2 day faulty for new on pick up? Segway batteries, like any lithium-ion batteries, are meant to be used. BMS standby, over-discharged, not hibernating yet, Red on for second, off for second, Green on for second, off for second. Current turn-around time for most smaller battery rebuild services is ~10 business days at our facility. Do not insert any object into the Batteries or use any device to pry at the Battery casing. Our specialist computer battery charger and analyzers feature a wake-up feature or boost to reactivate and recharge batteries that have fallen asleep. So just received the new on button and fitted - working perfectly. Deep tread, ATV style tires tranverse most all sorts of terrain- confidently get where youre going. New (Other) or Best Offer +$189.99 shipping Bluetooth Parking Beacon; Charging Solution; . No battery will be worked on without a PDF printout per battery, this is so we can track serial numbers as we get a lot of batteries in our workshop. Your Segway batteries need to be cycled/discharged, allowed to run down and relax periodically. Courtney Cooper The second is a little more unique but makes sense if we look at what is going on with the built in charger and batteries. 5. Following a charge, allow the batteries to rest for 30-60 minutes before being used. A Segway PT isnt built to handle extreme temperatures, and your machine can freeze in the winter. No red light or nothing come on somebody just txt me and give me some ideas I just got this hoverboard too 6363590872, Jan 3, 2016 by Thanks guys. AS-IS. 2023 Great Lakes Segway, All Rights Reserved, Web designanddigital marketingbyValorous Circle LLC. These ranges can vary depending on riding conditions. The light on my charger stayed green when trying to charge and it seemed like I had to push hard on the end of the charger to get it to connect to the hover board. They has plush carpet and apparently got debris around one wheel axle. We thoroughly test and fully charge all extended range batteries, ensuring quality use from the moment they arrive. Do Not Sell My Info - CA Resident Only. I took it apart and there wasn't any loose wires. stripped it down and found the on switch was faulty bought new one from amazon (less than a tenner) delivery tomorrow -- might be worth a try - just remove the cover on the charger(non-battery) side and check the wires which go to the on button , remove it from the pcb board and put a small screwdriver across the terminals . The second is a little more unique but makes sense if we look at what is going on with the built in charger and batteries. {"arrow":"false","pagination":"true","speed":"1000","autoplay":"false","autoplay_speed":"3000","loop":"true","slide_to_show_3d":"2","slide_show_ipad_3d":"2","slide_show_tablet_3d":"1","slide_show_mobile_3d":"1","slide_to_scroll_3d":"1","auto_stop":"false","centermode_3d":"true","space_between_3d":"0","depth":20,"modifier":20,"img_rotate":0,"img_stretch":0}, {"animation_fancy":"zoom","transition_fancy":"fade"}. @mohsin. They are covered under a one year warranty against defects, which is basically everything but leaving the battery uncharged for an extended period of time and water damage. With the cell scan, only we can read out the voltages of the individual cell packets, which are then displayed graphically with OURsystem. Whatever the reason, we have an answer for you even if it may not be the answer you want to hear. . $377.77. Believe it or not your Segway batteries, all $1,800 + of them, will most likely be worthless if you do this. COPYRIGHT SEGWAY INC. ALL RIGHTS RESERVED. 5.0 out of 5 stars. If there are any other parts on your PT that are wearing down, GLS has them in stock. We are the leading seller ofrefurbished Segway PTs to customers throughout the United States. Make sure your segway is off. Feb 28, 2019 by For help and advice call Paul 07549939898. For the motor heads out there just think of it as running your engine at redline constantly. Plus we'll keep you up-to-date with the latest eMobility news. Like your current batteries, these batteries are backward compatible and will work with all i2, x2, i2SE, X2SE, XT, i180, i170, i167, and other Gen 1 Segways capable of using lithium batteries. Allow 12-14 hours for a full charge and repeat the process until you notice the battery is holding a full charge again. (you can see the % of batteries efficiency on the label) Because if one battery is at 75% and the other 100% the Segway will only take the reading from the 75% battery & shut off at the lowest battery power in that pair and you lose 25% range on your Segway. 1. First and foremost lets remember one thing about your Segways batteries and that is they are batteries. 31 Forcefield Road, Worst case scenario its cost you 10 per battery if unsuccessful + shipping or just disposed of. What should I do, any help well be greatfully appreciated!! Set the timer so it is on no more than 8-10 hours per day. Powered by Shopify. Use a phillips screwdriver and open it up on the charger male side. Plug one end of the Power Cord (provided with your Segway x2) into a grounded . Check the Mat to ensure it is clear of However, when turned on, the segway shows that the battery is low. All guides are published in Adobe PDF formatand require the free Adobe Acrobat Reader software. Segway PT software version 14.0 or later is required for Li-ion batteries. My hover borad fully died what do I do (can't turn on) and when i plug the charger in the light is not green anymore there's no Colour that comes up once I plug it in but when I un plug it the green comes on (the brick), Jul 10, 2016 by We also operate Segway of Central Florida in Mount Dora. Regards Update (01/09/2016) Fixed it. All Battery Packs perform best when they are paired and remain in pairs throughout the life of the battery. The new Segway battery is completely compatible with all i2, i2 SE, x2, and the x2 SE models. Comfort Mat, Aluminum Mat and Standard Mat, (Segway PT i2 and x2 Models WITH Patroller Package). To get the most life out of your batteries, follow the steps below. Over the years we have seen some extreme examples of early battery failure and consistent patterns of conditions that lead to run of the mill replacement situations. Please contact us and one of our team members will be happy to help! It is not healthy for a lithium battery to charge continuously. Many thanks for these facts and helpful opinions. Upon receiving your order, we send the batteries via FedEx Ground to arrive directly to your doorstep within two to three days. You may also have battery issues if your Segway hasnt been kept in optimal conditions indoors, charging, and out of extreme temperatures. sometimes customer dont want batteries shipped back if unsuccessful, we can dispose of them free with environmentally friendly process with our local council. Answer. As noted in the owners manual:Do not store your Segway PT or Batteries without fully charging the Batteries for at least 12 hours, once a month.The reference manual says:The Segway PT's charging system is automatically controlled to prevent overcharging. I took out the batteries and the output is 58V. Those are not the same batteries, and dont have the same warranty and quality of factory-new batteries. Your batteries can be safely stored this way and should be reconnected and charged every 2-3 months to maintain proper charge. Cullompton, Devon, New and used Segway i2 SE and X2 SE for sale. (850 if you were tobuy new in the UK Each!). Before Shipping us your battery please fill out the. Airwheel S8 (x2) Share; Posted . Contact Us I bought a hover board , I charged it and the charger turned green meaning ( full charged ) but when I go on it the light turns green / red . We know that even a product as solidly built as the Segway PT may need service from time to time. I left it plugged plugged in for an hour just in case, and the segway said it was dead. The solution is to make sure the warranty is still good by calling segway. (have had small success with longer). We are shipping out batteries daily. Do not use a Battery if the Battery casing is broken or if the Battery emits an unusual odor, smoke, or excessive heat or leaks any substance. Manual cell scanning: The Segway battery has a total of 92 cells installed. Opens in a new window or tab. Until you receive further instructions, store the PT upright, outdoors, and away from flammable objects. We also have a large selection of Segway PTs available for pre-order. Lastly another thing to mention is when I unplug the outlet, the box turns red for 10-15 seconds. Depending on the type of Segway, most can reach speeds of up to 12.5 MPH, have a range of 24 miles on one battery charge, and can weigh up to 120 pounds. Compatibility. Also avoid running your batteries low and then not plugging the unit in immediately afterwards. All things constant (proper storage and charging conditions) miles dont really start mattering until you approach the 8,000-10,000 mark. Jan 20, 2017 by Your batteries can be safely stored this way and should be reconnected and charged every 2-3 months to maintain proper charge. Failure to follow these instructions could expose you to electric shock, injury, burns, or cause a fire. Only after it is inserted in to the segway then only plug the other end and now try turning the main switch on.