Contractual documents cannot be left in the hands of unauthorized personnel. Being born in Mexico, I still have family and whenever we make a trade to mexico, we always make time to see them or they come and stay with us. This was over a month ago and we have heard nothing at all from the resort. Emily at Emrealtyflorida.com, Desired outcome: The second time I called and asked about being told and given a document showing lowest price and the person responded that, yes, they could sell it for the lowest price. I believe under the circumstances of a prior class action lawsuit and admission of misrepresentation during sales, any espnable judge or jury would find the demand for transfer fee unjust. They came back with a document, that I asked for a copy of, that showed our t.s. Ill say it loud and clear: The Mayan Palace/Vida Vacations is a giant FRAUD Please address why you allow such deceptive sales practices and then blame the unsuspecting consumer for believing what they were told by sales reps representing Vida Vacations. The deed recording sales shows in Recitals (Company declares) is in fact deeded to the developer, who then divides that deed into one week intervals and packages them. I just want to add something here, after buying a timeshare they also offered us a Club Freedom that would give me the right to reserve tickets to concerts, circus solei and the recreation park in construction. Please don't get sucked in like we did. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. PHONE: 800-964-7246 (From Mexico) 1-866-888-0587 (U.S. and Canada) +52 (322) 176-0660 (all other countries) email: Accounting@VidaVacations.com They have satisfactorily solved our customer concerns and all of our issues are now resolved. Due to the facts weve presented this is the only conclusion one can draw. They said they would do an equity research of our t.s. Shame on us for trusting them!!! Ms. Rose I urge you to reconsider your position, Ms. Gines, Vida sales reps trained by Vida management conned me into believing that rental income from this purchase was a certainty, and I believed them. For over 45 years, Vidanta has been involved in designing, constructing, financing, and operating hotels, resorts, cruises, and more. They rely on the contract when we complain about the bogus rental/resale scam, they say you shouldn't have bought for rental/resale even though they put us on the phone with a brokerastonishing. You are welcome to leave any printed materials at the check-in desk at the location, during my state. After explaining no distinction was ever made, he basically said it doesn't matter, you signed the paperwork, and we won't get a refund. The sellers also told us that we could easily rent the t.s. The Mayan wants us to be quiet and learn to enjoy what they tricked us into buying, that is not going to happen. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/3-mayan-palace-timeshare-complaints/ The reason I fell into their web of lies and deceit is they seemed so credible. Knowing I was feeling ripped off they send me a list of scammers. The only contract that is registered is the 10 year contract. We went back to our resort and searched the reviews, and as we thought, this is not a reputable company. The customer service who is attending us says that we cannot cancel since consumer law says that there are no cancelation after 5 days. When we were sold this Ambassador package, we did the math and thought to ourselves that there was no way we could lose but this is farthest from the truth! We have now gone onto Ebay and other resale websites and see that the prices that have been quoted to us and given to us on a print out are not true. Vida doesnt dispute that I was lied to, and in fact this would be an unrealistic position as their notorious practices are well documented throughout the internet. Too bad? Vida Vacations is hiring Full-Time Sales Professionals to work in Los Cabos, Puerto Peasco, Mazatln, Nuevo Vallarta, Puerto Vallarta, Acapulco and Cancn . was worth 42, 900 dollars if we were interested in signing it over to them. @vidavacations.com, @vidanta.com, @grupovidanta.com, @vidantacruises.com, @vidantagolf.com and @vidapayments.com If you require further information, please contact us on any of the toll-free numbers listed below. Yes, our fault in the first place for purchasing, but according to our contract, we had 5 days to rescind. Please assist me in this matter. I was able to get approximately half my money back in 2011 for a downgraded contract with an offer of downgrading my contract to a one week suite, but I am still in the hole for $7600 and unable to sell my contract to anyone else due to the assignment clause number 6. We already had a program at Palladium and were still paying on it. They cannot get away with this. Our contract is in English. They essentially are saying "hey, it's not our fault you were *** enough to believe our sales team". Consumers want to see how a business took care of business. Submit a complaint and get your issue resolved. You can find better hotel deals searching online on your own. The manager then said that he would never bring me something that was not real, and that the Grand Mayan company was reputable! I knew how much a week's rental was running on Airbnb (where I often book) so this would be a fair test if the package would save me money. Deb & Sara, Here's an update with the Mayan Empire: They are now telling us with whom we may associate with. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Unfortunately the saga with Vida vacation goes on another day.We are trying to resolve this offline but Vida insists that they are within there legal rights to support a process that trains sales reps to present benefits such as rental, resale and now there latest scam is presenting their Private Residence Club as deeded property, another lie. This review was chosen algorithmically as the most valued customer feedback. Vida Vacations in Cahoots with Rental Brokers Unfortunately the saga with Vida vacation goes on another day.We are trying to resolve this offline but Vida insists that they are within there legal rights to support a process that trains sales reps to present benefits such as rental, resale and now there latest scam is presenting their Private Residence Club as deeded property, another lie. i do have proof of my wiring to the Vida Bank Account and funds were confirmed received. I now see that papers have information that goes against the the contract. The bottom-line here is we kept saying no. I asked if they were all available at the cost of $499 per week. Its horrible. Youre basically spending thousands of dollars for access to something Expedia could give you for free. The only way to assure that we do that is by contacting us at grupomayanblog@grupovidanta.com or by telephone at [protected]. RUN!!! Another thing they sell you on is Vida Dollars. Wired $7,750 us$ cash for booking of 5 luxury units and supervisor not returning calls and many emails. Dear Reviewer63299, At first, the sellers did not want me to take the papers that they had presented the program on, but i told them that i would not buy without taking them. We bought for the wrong reasons because we were lied to. I have an approved offer. We have emailed a demand to refund directly to VidaVacation as internet instructs. For that reason, we kindly request that you contact us at [protected] or by email at customerservice@vidanta.com. Who would think that the owners of one of the magnificent places on the planet would allow such a thing. Monday Friday: 8 AM 8 PM CST | Saturdays: 9 AM - 3 PM CSTSundays: 9 AM - 3 PM CST. Well guide you through the process. I am so disappointed in the whole experience. I am reaching out because we were lied to!! When they step away note the laptop camera is pointing towards you, they are waiting for you to discuss information to use on the sale closure. At first, the sellers did not want me to take the papers that they had presented the program on, but I told them that I would not buy without taking them. As you can see there are four on the list, so I wanted to see who was the best. Clearly if Vida Vacations cares about their owners, they have the ability to remove or reduce the transfer fee in paragraph 6 to at least make it easier for us who where misguided, misrepresented and otherwise ripped off, get the balance of our money back by selling to another party. When vacationing in May 2018 at the Grand Lux in Neuvo Vallarta, my mother and I attended a pitch so we can get various discounts through the stay. Alin Gines I was scammed too, 2 years ago, and it's been a nightmare for me. Clause 1 of recitals explains this clearly. Because of these assurances we decided to go ahead and spend $13, 500, this was the price after the phony credit they gave us for our Palladium program and rental credit. It's hard to believe you're actually defending a well documented scheme to defraud and claiming the high moral ground to boot. P. Vida Vacations will claim anything just to not let you go, though now there are many websites and forums where you can inform yourself and avoid getting scammed. then a manager offered a pre-owned contract for less money and said that they would help us to resell our Club intrawest for 19, 200 dollars. 3 STEPS TO RECOGNIZE SCAMS 1 If you receive contact from an address that doesn't use any of the following official domains, it is a scam. My husband and I were scammed by Vidanta/Destnos Umlimited!! NEW How and why he sees fit to allow people to sell it as if they were trying to move an old Chevy on its last legs to an unsuspecting sucker I don't understand. I was told me that through one of We purchased in October of 2017 and used our membership in March of 2018. How do I know I can trust these reviews about Vida Vacations? The free breakfast buffet and one-hour sales presentation turned into far more than that. The seller then proceeded to tell us that we could exchange with their program for city locations at a very low price of 299 dollars for the week. I asked for my credit card and ID back Took over an hour to get my ID and credit card Kept sending us to different floors, buildings finally I said if I do not get my credit card back Now I am calling the police. Vida Vacations - Using high pressure tactics on elderly people to buy membership Vida Vacations - vacation club Vida Vacations - VIDA VACATIONS SCAMMED ME OF $7,755.00 ON 11/03/21 Vida Vacations - membership with vida 1 View all Vida Vacations reviews & complaints Previous review Next review 22 comments T Tina Nomad of US Nov 16, 2019 1:11 am EST . The second time I called I told them that the sellers gave us a price quote of 19, 200 dollars for the lowest price it could be sold and the story changed that they would at least sell it for the 19, 200 dollars. I bedroom instead of 2 bedroom deluxe at Celebrate Club All addendums as previous contract. Which means you'll pay 80% of the asking price. But there's a chance sales will inflate the sticker price as they do with the timeshare, in which case you will pay close to full price for the condo and effectively receive little or nothing for what you trade in. So I thought who would build all this, be able to attract a world class leader such as Curque and allow the sales teams to run wild and say whatever it takes, truth be damned. The must continue to honor these contracts even if they do not offer them anymore. We were told we were chosen because we live in Washington State, and they wanted more people from our State to check out the Vidanta properties. The plaintiffs in the class action lawsuit filed against Vida entities and Vida's then-CEO further allege that Vida Longevity Fund offered and sold securities to investors through the use of . Although the contract says its not to be purchased for investment, the sales team made repeated assurances that rental income and the resale of the Shell property was not going to be a problem. They had to convince us to make this work with our finances and that included telling us that Hawaiin Vacations would be able to SELL our current timeshare, Worldmark. Again, needless to say we continue to be ignored. Thus we contend the contract you mention is invalid. Once a client is stuck with a contract based on fraud, then you become sanctimonious and expect compliance on behalf of the injured party. Guests I also asked him for a copy for our records. She is the author of, Surviving A Timeshare PresentationConfessions From The Sales Table and Timeshare Vacations For Dummies. In addition to her blog, The Timeshare Crusader she is also the lead timeshare advocate at Elliott.org. The sale representative told us that it was really easy to rent the weeks that we just have to contact one of the Re Sale companies on the list they gave to us. Upon looking them up online, one was worse then the other. Vida Vacations is a members-only bespoke destination club offering a dedicated approach to high-end travel. A material misrepresentation is an important untruth. She has the email of the Representative. Its dishonest. Salesman assisted with making sure I had everything discussed. Deb & Sara. Well to my dismay, I was scammed out of $7, 000 in that very meeting. View all Vida Vacations reviews & complaints. Well these ended up being scams and the "companies" that Vidanta works with, have no choice but to lie and be in the middle of the scams. We DEMAND ALL OF OUR MONEY BACK otherwise we will be very vocal about your lies on ALL PLATFORMS!!! This is not to be an indictment in anyway against Cirque, I've seen four of there shows, but do they really want to be associated a group that is doing what is so well documented here and other consumer forums? Jeffrey and Pamela Golarz We are supposed to get 10 certificates this year and an additional 10 certificates next year which could bring in $10,000 in 2 years. At $499 per week, I would be saving at least $1,000 per week in rental if the package was legit. Global golf connections is who they recommended. Another part of the deception was the opening price was $50, 000, turns out this was an inflated price. The vida sales rep told me that this was not an issue at all, that we could easily sell our shell timeshare through a recommended broker for cash and that this was a plan that many of their members sucessfully used. Yes their resorts are absolutely beautiful. They offered to get the contract, which provided money and within 10 years you can return this sum without any interests. Sent emails, nothing in return. Its a vicious circle and we are stuck in the middle. Thank you. The Deed: If you think you own a deeded interval of time with Vida Vacations you're sadly mistaken. Nov. 25, 2022 we arrived at the PV Mexico airport and were invited to view a property at Vidanta Puerto /Nuevo Vallarta which we were told would last about :60, and in doing so we were offered Vallarta Adventures passes at minimal cost, $ 7400 pesos. But this my friends this is a flat-out scam. Your commitment clearly is to support the duplicitous sales practices of your sales teams. to find its value. We don't want to donate and take the chance that Make a Wish Foundation doesn't know anything about the program, and we do not receive the $5000 as was stated to me once all 10 certificates have been auctioned off. Vida Vacations is a timeshare company that was founded in Nuevo Vallarta, Mexico in 2010. We kept saying no, no, no. Unsubscribe easily. Vida Vacations Customer Support: Poor Performance. for us for 19, 200 dollars. I know they have many happy owners who bought for the right reasons. [protected]@aol.com. Be careful! Its just a joke. We went in person to request full refund and cancellation, of which we were declined. We have also done research on the 299 dollar weeks and they cannot be used for hotels that don't offer timeshare system and the W hotel does not offer timeshare. I wanted to love this place but I still get sick thinking about it 2 months later. I also asked why is it a problem? We were told that we had to come back Saturday and we attended another meeting with Jose, he talked us into a cheaper plan, we signed on the 7th of September and decided that we would Cancel the second 10/17/18 We are members of Grand Mayan We wanted to upgrade our membership Went to meeting, negotiations took place. 29 Staples St Mary M. Hi - We were also robbed of $7, 000. they recomended we call Global golf conections, in which I made two calls during the holidays. They include offers sounding too good to be true, well we are finding out the hard way that NOTHING so far has come into fruition. The property is a beautiful 3000 acre Jurassic Park like resort. It only mentions friends, family, colleagues and also states that guests only pay the usage fee for the room type in our contract which without platinum it's $850 (room) to $1900 (suite) for a week depending on if they want an entire suite or a bedroom. So think about it. This is what they do to anyone wanting out of their contract and this is how they try to keep a 4* rating. He came back with documents to sign and was not as was approved. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? We told them we could not afford membership but using, "Let me talk to my manager tactics" we broke down and brought a membership that costs $10, 500 via credit cards and have to pay them $19, 500 over the nest ten years. I lost a whole day of vacation 9:30am to 5 pm and got the runaround at the resort when I asked for the person in charge of sales at every desk and person we encountered. When you refuse all of it and ask how to cancel, theyll either A) Put you on hold indefinitely so you cant get through to talk to someone, B) Sound understanding and tell you to just stop paying the bank your Loan (horrible, dangerous advice), C) Try and ignore all your concerns and get you to book your free week or, D) Ignore you and all of your follow ups going forward. My case is no different then the many, many victims who have posted here and other complaint sites I fell for the rental/resale scam. The welcome package for the Ambassador program does not mention CHARITIES. Yes too bad I trusted them. Saturdays: And I actually have parents and friends with timeshares that ARE good and helpful so Im not a total timeshare hater. So we find someone who IS telling us the truth and NOT charging ANYTHING until they produce and they refuse to deal with them.
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