25 September, 2015 - 16:52 . The basics of developing and practicing cultural strategic thinking are to (a) connect new information to the old, (b) select the appropriate strategies, and then (c) plan, monitor, and and feelings. was used. Working with peers to question and explore cultural interactions to resolve cultural problems. know and to apply new information concerning what the situation could be. Vol(1), 63-, Cultural Intelligence for Leaders (2012). Doing this provides you with a language for how you process cultural interactions and problems, and your peers can help you to create that language and help solve the problems. To understand how high metacognition fosters the flow of ideas in intercultural relationships, the survey also measured two aspects of trust: affective trust (felt rapport) and cognitive trust (perceived reliability). Are you aware that focusing exclusively on streamlining operations, reducing costs, and eliminating errors may threaten your companys long-term survival? Culturally intelligent leaders must have excellent observation He knew that barely having time to collect his thoughts before going into meetings made him unprepared, less vocal, and less capable of synthesizing and sharing his knowledge. Page ID. Having greater clarity of vision also enhanced Tims effectiveness as a supervisor. You can best achieve that by encouraging problem-solving behavior on every organizational level. employee for learning the environment of the work and especially the culture of the team. One of the best things to do in developing cultural strategic thinking is to learn to be Yet, no one formally teaches strategic thinkingso it's critical to take the initiative and learn how to do it yourself. I have certainly come across leaders who have attended my sessions because leadership told them they had to, and it affects their learning environment in a negative way and often interrupts the learning of their peers. Earley and Peterson6wrote that learning about a new culture requires putting all the 1. The basics of developing and practicing cultural strategic thinking are to (a) connect new information to the old, (b) select the appropriate strategies, and then (c) plan, monitor, and evaluate the strategies you have put in place. . Leaders, as culture constructors and transformers, can act to maximize the relationship between organizational culture and the process of learning to think strategically. Updates to your application and enrollment status will be shown on your Dashboard. Its easy to assume why this might be happening, but doing so can lead you down the wrong path at a critical moment in your organizations existence. The strategy and the roadmap towards the desired innovation-driven mode are critical. They also have to provide coaching and feedback as needed. problems. an observer. Essential in cultural strategic thinking is your ability to conjure and be positive about As in the prior studies, higher cultural metacognition led to greater affective trust and ultimately, more idea sharing and better creative collaboration as rated subjectively by the participants, and as scored objectively by the expert chef judges. I observed two techniques mentioned in Cultural intelligence for leaders (2012) we used in our, employee for learning the environment of the work and especially the culture of the team. For each manager, we also surveyed former coworkers whose cultural upbringing was different from the managers, and asked how they rated the managers effectiveness in creative collaboration. to help make sense of what strategic actions to take. What you need to know about being in charge. It can facilitate an effective cultural interaction with less conflict, confusion, and frustration. The basics of developing and practicing cultural strategic thinking are to (a) connect new information to the old, (b) select the appropriate strategies, and then (c) plan, monitor, and evaluate the strategies you have put in place. Cultural strategic thinking is essential because it is this higher strategic thinking that enables you to process the new information and reinterpret it in a new situation. All change starts at the top, so your first step is to focus on a personal level. Although you might not always have the right answers, strategic thinking skills can empower you to spot new opportunities, address emerging challenges, and plan for future success. Ft. Lauderdale, FL 33301
ability to actively listen to the situations and observe the behavior is very related to the level of Strategic thinking is a mental or thinking process applied by an individual in the context of achieving a goal or set of goals. Cultural strategic thinking is the ability to think and find specific solutions to problems relating to culture when one finds itself in an unfamiliar cultural setting or environment (Cultural intelligence for leaders, 2012). Checking for signs during the interaction that these assumptions apply is crucial to avoiding wrong turns or collisions in the relationship. Why is that person so clueless and frustrating? 2023 Harvard Business School Publishing. Your writing serves as a reflection of your Google Drive Makeover: Organizing Files and Folders. What am I responsible for? opportunity to reread the picture to see if you really understood how that cultural fact You can do this by reminding yourself or by setting goals centered around the following actions: Active listeningThe ability of an individual to understand, interpret, reflect on, and respond to what that individual just heard. situation, this allows you to change your thinking. { "4.01:_What_is_Cognition" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "4.02:_What_is_Metacognition" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "4.03:_Techniques_for_Developing_Strategic_Thinking" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "4.04:_Cultural_Strategic_Thinking_Techniques" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "4.05:_Summary" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()" }, { "00:_Front_Matter" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "01:_Culturally_Intelligent_Leadership_Matters" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "02:_Understanding_Culture" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "03:_Cultural_Intelligence_Defined" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "04:_Thinking_About_Thinking" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "05:_I_Think_I_Can_and_I_Will" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "06:_Adapting_and_Performing" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "07:_Cultural_Intelligence_in_Action" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "08:_The_Future_of_Cultural_Intelligence" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "zz:_Back_Matter" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()" }, 4.4: Cultural Strategic Thinking Techniques, [ "article:topic", "showtoc:no", "license:ccbyncsa", "authorname:anonymous", "program:hidden", "licenseversion:30" ], https://biz.libretexts.org/@app/auth/3/login?returnto=https%3A%2F%2Fbiz.libretexts.org%2FBookshelves%2FManagement%2FLeading_with_Cultural_Intelligence%2F04%253A_Thinking_About_Thinking%2F4.04%253A_Cultural_Strategic_Thinking_Techniques, \( \newcommand{\vecs}[1]{\overset { \scriptstyle \rightharpoonup} {\mathbf{#1}}}\) \( \newcommand{\vecd}[1]{\overset{-\!-\!\rightharpoonup}{\vphantom{a}\smash{#1}}} \)\(\newcommand{\id}{\mathrm{id}}\) \( \newcommand{\Span}{\mathrm{span}}\) \( \newcommand{\kernel}{\mathrm{null}\,}\) \( \newcommand{\range}{\mathrm{range}\,}\) \( \newcommand{\RealPart}{\mathrm{Re}}\) \( \newcommand{\ImaginaryPart}{\mathrm{Im}}\) \( \newcommand{\Argument}{\mathrm{Arg}}\) \( \newcommand{\norm}[1]{\| #1 \|}\) \( \newcommand{\inner}[2]{\langle #1, #2 \rangle}\) \( \newcommand{\Span}{\mathrm{span}}\) \(\newcommand{\id}{\mathrm{id}}\) \( \newcommand{\Span}{\mathrm{span}}\) \( \newcommand{\kernel}{\mathrm{null}\,}\) \( \newcommand{\range}{\mathrm{range}\,}\) \( \newcommand{\RealPart}{\mathrm{Re}}\) \( \newcommand{\ImaginaryPart}{\mathrm{Im}}\) \( \newcommand{\Argument}{\mathrm{Arg}}\) \( \newcommand{\norm}[1]{\| #1 \|}\) \( \newcommand{\inner}[2]{\langle #1, #2 \rangle}\) \( \newcommand{\Span}{\mathrm{span}}\)\(\newcommand{\AA}{\unicode[.8,0]{x212B}}\), 4.3: Techniques for Developing Strategic Thinking. listening focuses your mind on the speaker, and, if done repeatedly and successfully, Strategic thinking skills are among the most highly sought-after management competencies. To create a culture of strategic thinking permeating every operational aspect, you need to take a few additional steps: Alter beliefs. A strategy that is often employed in the practice of cultural strategic thinking is to create peer-learningWorking with peers to question and explore cultural interactions to resolve cultural problems. What you need to know about being in charge. If your employer has contracted with HBS Online for participation in a program, or if you elect to enroll in the undergraduate credit option of the Credential of Readiness (CORe) program, note that policies for these options may differ. From the article, we can positively deduce that the technique developed by Early and Peterson But the reality is that I lead a very talented team, and one of the ideas that we have tried to engender on the team is that good ideas can come from anywhere. No matter your level, you can demonstrate strategic thinking by executing an innovative project that shows that your understanding extends beyond your current function. Heres what Mason had to say: I often think Im expected to have all the answers about what to do with digital strategy. By continuing to use our site, you accept our use of cookies and revised Privacy Policy. Please be aware that this might heavily reduce the functionality and appearance of our site. Please refer to the Payment & Financial Aid page for further information. Your ability to be a culturally intelligent leader Earley and PetersonEarley & Peterson (2004). We ask both types of questions, and we choose which ones to ask in any given situation. In one of the organizations, I worked cultural strategic thinking bought bliss in our work. Our focus on the People & Organization Development Team is to ensure that we are giving you the growth and development opportunities at the #1 public university in the world. We tend to be less adept at divergent thinking, which involves generating lots of ideas with the goal of finding innovative solutions. Email her at[emailprotected]. proposes that when you change your questions in any given situation, this allows you to change your thinking. Accelerate your career with Harvard ManageMentor. I encourage you to write down your emotions and feelings, the ambiguities and inconsistencies, and the challenges and successes of working interculturally. The basics of developing and practicing cultural strategic thinking are to (a) connect new information to the old, (b) select the appropriate strategies, and then (c) plan, monitor, and evaluate the strategies you have put in place. social backgrounds. To hasten the adoption of a culture of strategic thinking, you need to make it a part of your employees routines. Because cultural intelligence is intentional, you are also better able to regulate your emotions and feelings. With strategic thinking, employees at all levels and in all functions continually scan for new ways to contribute to the organization's success. Tim was a strong strategic thinker, but he wasnt doing it in a way his bosses could see it. cues of various situations; look around your environment and note the various Stories designed to inspire future business leaders. For example, most of us are comfortable using convergent thinking analysis, logic, and reasoning to come up with the best option from a set of choices. You can do this by reminding yourself or by setting goals centered around the following actions: Active listening is your ability to understand, interpret, reflect, and respond to what you have heard. Whats the big picture? Div ersi ty of age, gen der, edu cati on, ex peri ence, or gani zati onal tenur e, kn owl-edg e, and ski lls en hanc es work group cre ativ ity, judgmental . 7.1: Introduction. These participants were presented with a challenge similar to the television show Iron Chef. They were shown ingredients used in different cuisines and asked to devise a recipe for an innovative chicken dish. You can read about our cookies and privacy settings in detail on our Privacy Policy Page. do not see. Access your courses and engage with your peers. If you need to quickly ramp up your strategy skillsto address a pressing need your organization is facing, position yourself for a new role, or finally launch your own businessformal training might be your best option. By letting team members know that speaking up is an important part of their jobs, you free them to provide important input. Leaders on every level have to hold their reports accountable for fulfilling these expectations. 855.433.5945. This isnt an either-or process: When you first diverge as a team to generate ideas and then converge on a path forward, you improve your ability to design and implement strategic actions. This section of the chapter provides ideas that will help you to increase . Developing your strategic thinking skills isnt enough to get you promoted. Our platform features short, highly produced videos of HBS faculty and guest business experts, interactive graphs and exercises, cold calls to keep you engaged, and opportunities to contribute to a vibrant online community. While strategic thinking is a valuable skill for everyone in an organization, it becomes increasingly essential as you ascend the ladder. Essential in cultural strategic thinking is your ability to conjure and be positive about your learning experiences. You can also change some of your preferences. depends on your willingness to maintain a positive attitude. Strategic thinking is most useful when you find strategies that work appropriately for your level of knowledge, building upon what you know. Adapted from Marilee G. Adams, 2004, Change your questions, change your life: 7 powerful tools for life and work, San Francisco, CA: Berrett-Koehler, p. 49. new information to the old, (b) select the appropriate strategies, and then (c) plan, Because cultural intelligence is intentional, you are also better able to regulate your emotions and feelings. Cultural intelligence improves my strategic thinking and sits . The basics of developing and practicing cultural strategic thinking are to (a) connect new information to the old, (b) select the appropriate strategies, and then (c) plan, monitor, and evaluate the strategies you have put in place. A strategy that is often employed in the practice of cultural strategic thinking is to Think about it as playing cultural detective: You ask your peers questions, and Lead by example. Tim communicated the project and its milestones across the organization, allowing the executive team to see that he could lead a strategic initiative; previously, Tim would have kept it behind the scenes. encourage a culture of strategic thinking. Some candidates may qualify for scholarships or financial aid, which will be credited against the Program Fee once eligibility is determined. One of the first changes he made was to instruct his assistant to block out 30 minutes on his calendar before important meetings. It All Starts With Trust. In the previous chapters, you have been presented with the three principles of cultural intelligence: cultural strategic thinking, motivation, and behavior. language and a process, and by helping to point out the cultural strategic thinking symbols and artifacts. Marilee AdamsAdams (2004). Active listening focuses your mind on the speaker, and, if done repeatedly and successfully, you are able to build trust and a relationship with others. successes of working interculturally. They apply those insights as they carry . failure. Tim Waters (not his real name), vice president of the U.S. supply chain for a growing medical products company, hoped to be named global senior vice president of supply chain but sensed that his promotion discussions were stalled. Help your employees master essential business concepts, improve effectiveness, and Earn badges to share on LinkedIn and your resume. However, it was only in the latter part of the . There are two types of questions: questions that involve judgments and questions that involve learning. You can do this by using multiple sources and venues. The Worlds #1 Executive Coaching and Business Coaching Blog (2017-2021), June 4, 2020 | If you manage to help them overcome their barriers, you may turn them into your best strategic thinking allies. HBR Learnings online leadership training helps you hone your skills with courses like Leading People. proposes that when you change your questions in any given situation, this allows you to change your thinking. Your next step is to propagate strategic thinking throughout your organization, at every leadership level. This forces you to think and plan several moves ahead than you would normally. Mar 2, 2021. Do they trust the person affectively from the heart, based on emotions? You can do this by Due to security reasons we are not able to show or modify cookies from other domains. In your review of the situation, you may need to research unfamiliar terms or gestures used, or you may need to break down the picture and rebuild it, step by step, to understand if you really understood the whole picture. According to Bonn, cultural strategic thinking really helps to get Because. Dont be shy about bringing your ideas to the table. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer. Together well create informed and inspired leaders ready to shape the future of your business. Accelerate your career with Harvard ManageMentor. After enrolling in a program, you may request a withdrawal with refund (minus a $100 nonrefundable enrollment fee) up until 24 hours after the start of your program. venues. Career and personal branding expert Dorie Clark shows you how to carve out time to think about strategy, gather data, learn from the past, create a vision for the future, and implement strategic thinking within your team. At the NeuroLeadership Summit being held in New York this week, top executives from Citibank, the American Management Association, and American University joined me on a panel to explore these new skills skills including handling complexity, communicating virtually, and working across cultures. If you come across a situation in which a cultural fact seems to contradict what you know, take the time to learn about the difference and the nuances related to that cultural fact. In strategic planning, leaders gather data and decide on the path the organization will take to achieve its goals. wrote that learning about a new culture requires putting all the pieces of a pattern together when you do not know the totality of what that whole picture should look like. With strategic thinking taking on even greater importance in organizations, weve made key updates to the Harvard ManageMentor Strategic Thinking topic. Tim channeled the new energy and vision he had gained into a strategic planning process that culminated in formal recommendations for the supply chain group. 2. Since these providers may collect personal data like your IP address we allow you to block them here. Tims efforts began to pay off over time, and he was able to shift his contributions in senior executive meetings from operational input to strategic input. It also serves as a memory of your experiences, which you can later refer back to and learn from. Other strategic thinking practices are useful for training yourself to see opportunities and threats well before they happen. Developing great strategic thinking skills requires you to gain exposure to strategic roles, synthesize broad information, participate in a culture of curiosity, and gather experiences that allow . Note: Adapted from Marilee G. Adams, 2004, Change your questions, change had to, and it affects their learning environment in a negative way and often. they clarify the information for you, and when they ask you questions, you clarify your What does this mean and how do you achieve it? employee can harm the image of the company and lead to poor results in performance and All course content is delivered in written English. had a negative experience, working with different cultural groups will continue to have Practicing to be an By training your mind to think at a higher level, you create new maps of cultural situations, which help you to function more effectively. Another involves inviting dissent on your team. Your leaders want to know what you think, and they view your worthiness for promotion through the lens of how ready you are to make bigger decisions. Make it a routine exercise to explore and synthesize the internal trends in your day-to-day work. The concept of strategic culture has become increasingly important in the field of strategic studies. Belief in magic is NOT a leadership competency. In all cases, net Program Fees must be paid in full (in US Dollars) to complete registration. Playing devils advocate with your ideas can allow you to preemptively identify weaknesses in your argument, and equip you to defend your strategy when others ask questions. Design successful tactics. LibreTexts. It assures them that you arent making decisions in a vacuum but are considering how other departments might be affected or how the outside world will respond. Janice Molloy is a content researcher with Harvard Business Publishing Corporate Learning. CQ level of the Your Employee & Labor Relations team now supports both represented and non-represented employees. Whats the direction for growth for each of our products or services? Strategic planning vs. strategic thinking. you are able to build trust and a relationship with others. As a leader, this is a great way of providing a model for those who have difficulty with cultural strategic thinking. If you come across a situation in which a cultural fact seems to contradict what you know, take the time to learn about the difference and the nuances related to that cultural fact. They know having a backup plan (or several) can help them pivot quickly when things don't go as planned. Cultural strategic thinking helps you to discard what you think you Imagine youre driving in a foreign city. As a leader, this is a great way of providing a model for those who have difficulty with cultural strategic thinking. Your ability to be a culturally intelligent leader depends on your willingness to maintain a positive attitude. Accessibility StatementFor more information contact us atinfo@libretexts.org. With strategic thinking, employees at all levels and in all functions continually scan for new ways to contribute to the organizations success. Good Leadership? In my organization, we work with a mix of tribes and cultures, age groups, and educational and Along the lines of processing your cultural situations out loud, it would be helpful to Over six weeks, youll learn about the jobs to be done framework and disruptive innovation theory, and build skills to identify and execute high-level strategy. Strategic planning is not a substitute for strategic thinking, acting, and learning, or for leadership. understand the accents and meanings of gestures. Negative attitudes and impressions will hinder your It does so by sharing with them a Click on the different category headings to find out more. Learn how to formulate a successful business strategy. Manage your account, applications, and payments. Higher cultural metacognition predicted greater affective trust and creative collaboration solely in the condition where groups had the personal conversation. If you want to improve your strategic thinking skills, one of the simplest things you can do is ask more strategic questions. Click to enable/disable essential site cookies. Marilee Adams5proposes that when you change your questions in any given You were likely presented with a challenge to solve or goal to achieve. four-factor self-report cultural intelligence. This post first appeared in Cultural Patterns - my weekly newsletter on culture, creativity and strategy for brands. what you know, take the time to learn about the difference and the nuances related to There are two types of questions: questions that involve judgments and questions that involve learning. learning, you need to break your plan into smaller steps that will help you to. It can't be reduced to just any one of them. 7. says we need to approach the challenges that differences bring through acceptance, respect, and learninga frame that he calls the "respectful mind." We As expected, the MBA students cultural metacognition scores predicted the extent to which they experienced idea sharing, specifically in their cross-cultural relationships, though not in their same-culture relationships. Give yourself an hour to grow each week by clicking on the calendar icon. This special team needs to be strategic, tactical, agile and fast. Case Study: From Hometown to Global Village.
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