Android Tablets & Phonesnot included in list below willrequire Android OS 4.4.2 or higher and the latest version of the NOOK app from the Google Play Store. I wanted to start fresh before updating to 1.2 to avoid any potential problems during the update, so I reverted to the stock, unrooted firmware. You should be able to completely set up the device without network access. 8. Confirm the wireless network password. XDA Developers was founded by developers, for developers. JavaScript is disabled. For help, visit http://nook.com/support", -- To access Shop you must enable Wi-Fi and have an Internet connection., -- Having trouble connecting to the NOOK Shop. Go to Settings, and tap on Wireless. 1 DG_Raffe 3 yr. ago Try closing and re-opening the app to see if this resets it. If a Barnes & Noble Retail Store is not available, attempt to connect at another wireless network or hotspot. After it asks to choose a time zone, it goes to network connections "Let's get connected" and shows our home network with strong signal. This is most problem usually occurs due to a software issue with your phone, or if you are out of range of a WiFi network or dont have the correct WiFi password to access the router you are trying to use. They are certainly better than nothing. Do not modify or change the downloaded file's name in any way. Simple shell / terminal app "Hello Word" template / example? NOOK devices require an established Wi-Fi connection to access the NOOK Bookstore and synchronize with your B&N account. As mentioned above, this means they are being kept in cloud storage and when you want to read them again, you can download them back to your library at any time. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If your NOOK Device is not updated to meet these new TLS security standards, you will not be able to make any purchases, or download and manage your NOOK Content from your NOOK Device. One theory is that perhaps if a NST is running a very old firmware, it is unable to directly update to 1.2.2 and requires intermediate updates, which could be why flashing the firmware using Nook Region Changer allowed the later update to 1.2.2 to happen successfully. Wait for a minute, and then turn on your Wi-Fi. Powering down and restarting the NOOK can reset the signal, sometimes enabling a connection. If the slider next to it is in the "off" position, move it to the "on" position. Note for NOOK HD/HD+ Users:On NOOK HD and NOOK HD+, you can manually check for software updates in the Device Information screen of your Settings menu. Also you can try completely turning off nook then click settengs and wifi connection turn of seach wifi if on then completely reset internet connection. Verify the router and modem are functioning correctly. Once the installation is completed, your NOOK will automatically restart and go to the Lock screen. Confirm/update the NOOK software version. You can always install an update zip manually. I don't mind doing factory reset. Connect to a Barnes & Noble Retail Store. 2. I am using an Apple Airport wireless router. It's an infinite loop. Powering down and restarting the NOOK can reset the signal, sometimes enabling a connection. Thanks again for this wonderful guide. There are no posts matching your filters. Once connected, open My Computer (Windows) or Finder (Mac) tolocate and confirm the connected devicenamed MyNOOK. Check the MAC address filtering. I haven't worked with ADB, though it's something I would definitely be interested in investigating (I like to tinker). If you attemptto check for an update and receivean error message stating There was a problem with the update. Confirm that the router and modem are connected to power and turned on. Also, try repositioning NOOK Simple Touch closer to your router for a better signal. To manually install the update please follow the steps below. In light of the fact that my top right page turn button doesn't work, do you have any thoughts on the NookManager backup process? Try doing a system update first; going to Windows Update can suggest updates for both your operating system and network adapter; also visit your router's website to see if there are available firmware updates.Please note:NOOK devices cannot connect to a network with a cable. Delete the current Wi-Fi hotspot. Your posts were incredibly helpful in navigating my way through this. If it won't set up without the network access, then that is really odd and I would contact the manufacturer. I've watched a lot of videos on Youtube how to reset it, but with no luck. If you are in a public place, such as a caf or an airport, trying to use their free WiFi, you might have to ask a staff member for the WiFi password, which they will be happy to share with you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Just as it does when almost any electronics wont work. Wait for a minute, and then turn on your Wi-Fi. Hey! Also the password ***** my local WiFi is kiwi35, it request 8 characters. For a better experience, please enable JavaScript in your browser before proceeding. 10K views 1 year ago In this video I have have fixed a Nook Simple Touch BNRV300 by Performing Hard Reset however it did not pass through the setup and showed Wifi Network Problem. Cookie Notice If you cannot find the name of a network in the list of available wireless networks, find out from the network owner what the SSID and security key, if any, are. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Nook Simple Touch -> Nook Multi Touch [Screensaver Locking Issue Explanation Added]. Receive the freshest Android & development news right in your inbox! My wifi signal is fine. Well, one big advantage of e-books over physical books is that you dont have limited shelf space, so if your library is getting full to capacity, there is no need to delete your old books to make room for new ones. You must log in or register to reply here. However, when I was going through the Set-Up menu , I had a similar issue with the connection; it says it's "Connected to the internet" but when I press "Continue with Setup", it keeps popping up with a "Network Problem" and can't progress through the Set-Up menu any further. If you have been subscribing to regular downloads of your favorite magazines but cant find the old issues in your library any more, dont worry as they havent been deleted permanently. 10. After the download to the MyNOOK Device is complete, you mayEject or Safely Remove the MyNOOK device, andunplug your NOOK from your computer. IT Manager, Consultant. Select your Time Zone (I choose Eastern time) 5. After users reported issues with Nook e-reader book access for days, with Barnes & Noble saying Monday that a "system failure" was interrupting access to content for some users, the bookstore. JavaScript is disabled. 2. How to troubleshoot Nook Color BNRV200 internet connection 4. Haven't used it constantly as I tend to go in 3 month spurts, but it's always charged, turned on, let me buy books, whatever. The issue is most likely router or Internet service provider related. On NOOK HD and NOOK HD+, you can manually check for software updates in the Device Information screen of your Settings menu. Privacy Policy. Everything you said was correct with only one minor thing: NookManager doesn't have to be updated to 1.2.2. I'll definitely save the CWM backup for now. My Nook Color has been rooted on 1.1 using autonooter for the past few months. If you need additional help, please call Customer Service at 1-800-843-2665. The Nook Reading app won't install If the app is having trouble installing, make sure you have the correct and most recent operating system specified to use the app. JavaScript is disabled. Do not turn off your NOOK during the installation process. If the app crashes when you try to open a book or a book or magazine wont open after its been downloaded, the simple approach of restarting the app and/or device may work best. Often times, the wireless connection/session held between the Nook and the wireless router or modem may become faulted. Good to know, I'll look into making a NookManager backup. If you can connect, the source of the problem is likely due to your device. 2. Would you suggest I use NookManager rather than clockworkmod? Never saw the sense. If you have not updated yourNOOK software since June of 2018, please review this detailed article on how to get your device on the latest version. You must log in or register to reply here. JavaScript is disabled. Just a thought, but it's probably too easy! Then, manually add the new wireless network. If you see a lock symbol next to the wireless connection you want to join, then it will require login information. Driver issues can also cause problems with network connections; the network driver may be outdated, a new driver can cause problems, the wireless router may have been recently upgraded, etc. Cannot connect to a WiFi network. To connect the BNTV600 (Nook HD/HD+) to a Mac, you need to download the free software Android File Transfer. I originally had it set up with WEP encryption. I may have solved the famous battery problem on Nook & Nook Touch! It may not display this or other websites correctly. Bugs and other technical issues do happen with reading apps as they do with all technology, but most of them have a simple and quick fix if you know how. When I first tried to do the factory reset via the Settings menu, it failed because it said it couldn't connect to the internet (even though I had connected it successfully to my home WiFi, which I thought was weird), so I had a look online and found another method to do the reset, which was successful. I think they have just stopped supporting the device all together, Get a year of Peacock for just $19 with this hidden coupon code, I did 100 heel touches a day for a week heres my results, ChatGPT rival from Stable Diffusion creators just launched and you can try it now, Acer Swift X16 challenges MacBook Pro with 3K OLED display and RTX 4050 GPU. For a better experience, please enable JavaScript in your browser before proceeding. When you try to continue setup, it says a. I am having same issue with my nook hd. Keeps redirecting. Locate the version number of the NOOK software installed on your NOOK. 4. Continue with the steps below to update your software. What to do when Nook Color BNRV200 won't connect to internet Related E-Readers Questions Additionally, sometimes without realizing it, your phone may start running low on storage space as you download more apps, music, videos, etc. If you are consistently having trouble with low or dropped WiFi connections then it is worth calling your phones technical support number or taking it to the shop where it was purchased to fix the issue as it may be related to internal hardware. If your device is not installed with the latest software version, please update to the current version. Has anyone else had this issue, or has any suggestions on what to try next? Common errors associated with old NOOK Software Versions: -- "Were having trouble with your connection. Note that you will have to pay for and download these books again if you want them back so only use this option if you really dont want a book any longer. So what do you do? Restart your NOOK. But after factory re-image, 1.2.2 has to be applied, otherwise Nook cannot register due to Nook server's TLS issue even NST says network connection problem. The NOOK will automatically find new available wireless networks and let you choose one to connect to. If all else fails, you can still delete and then reinstall the app for free to your phone. How to fix Nook Color BNRV200 internet connection issue 2. All of your books will remain in your account so nothing will be lost. Do not try to open the file as this will only result in an error. Cookie Notice It's easy; just follow the step-by-step instructions on that page. And so then now with the new password the NSTG is not recognized? This would also explain why, after the first time I installed the 1.2.2 update in this most recent series of events (prior to the Nook Region Changer flash), I was still unable to register (and I still had the old Welcome screen). I continue with setup goes to the next prompt and states that there's a network problem. * The NOOK HD & NOOK HD+ Software Version numbers did not change when a TLS patch was released. We have no way to help you with that. Privacy Policy. 5. Wait for a minute or two, and press and hold the power button for 2 seconds to turn on your NOOK Simple Touch. To read books on the Nook app again, download them from the cloud back to your phone when you need them without having to pay for them a second time. Try to get closer to the router/access point. like this Dec 19, 2021 #7 98 SNAKE EATER Weaksauce Joined May 1, 2003 Messages 111 pendragon1 said: To do this, at the command prompt, type pnputil /scan-devices, and then press Enter. This forum is for all of your questions about the Barnes & Noble Nook HD, HD+. First of all, thanks to nmyshkin and all the other folks who have put in the time and effort both to develop tools and solutions for the NST and to document the process to share with others. How do I get back to my book? Guide/HowTo/Tips'nTricks - The perfect Nook Simple Touch Setup w/ battery optimizati. Nook reset problem My Nook HD+ will not successfully go through the set up after going into a factory reset. 7. Restart the device and attempt to connect again. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. If you are able to, move closer to the wireless signal source. Even if these devices display Version 2.2.1, they may not be TLS compliant. Nook HD+ BNTV600 won't let me complete the setup due to "network issues". What steps do I take I dont see the thread past your question. So its worth checking to make sure that you have at least 100 MB of free space on your phones internal memory for the app as it cannot be stored on an external SD card. Got past that but now can't get it to accept a password. NOOK HD/HD+ version 2.2.1 update is available as an automatic download to registered NOOK HD/NOOK HD+ devices connected to Wi-Fi (Wi-Fi should be turned ON and connected to a hotspot, and the device should be left in sleep mode). From the library screen in the app, you can select Remove from device which wont actually delete your books but instead will put them into cloud storage to save space on your phone. Check that the WiFi option on your phone is switched on. Many universities and schools have wireless networks in their campus. Network issue with Nook Color - YouTube Network issue with Nook Color Rick Antonio 4.13K subscribers Subscribe 5.8K views 1 year ago Can't get past this network issue on this old Nook. Do not create a new folder on the MyNOOK device or add the file to any other existing folder. Download Status Retry, this is an indication that you have not received the software update for TLS 1.2. Factory button doesn't show on any page I try to call. The issue is most likely router or Internet service provider related. Check the SSID. This should have been as simple as: press the 'n' button -> Settings -> Device Information -> Erase & Deregister Device However as Barnes & Noble had decided to pull out from the UK market, this attempt failed as the Nook was unable to contact any servers. 9. This will cause the update to fail. I actually had a thought about that after my post. Welcome back! As I mentioned briefly at the beginning, my original Nook was a gift from my parents in 2011 (and thus was probably a US device). It may not display this or other websites correctly. Same issue here. Tap on the small "n" NOOK symbol that appears in the Status bar for additional information. Check that the WiFi option on your phone is switched on, that all the settings are correct, and you are using the right password. the number zero and the letter "O". Verify the NOOK has the latest software version. 2. Your NOOK must remain turned on while the update is being installed. Once the software is installed, your NOOK will automatically restart. XDA Developers was founded by developers, for developers. Be sure to download the software update for your device if you are experiencing issues, even with the correct Software Version number. Whatever I tried to do I cannot fix this problem. Mmmm..do you mean on your PC? 2. It may not display this or other websites correctly. If you do decide to remove a book permanently from your library, then select Delete from account. Tap on About Your NOOK. Ifyou're usingyour home Wi-Fi network, try resetting or powering off and powering back on your home Wi-Fi router. I've followed their instructions to download the update file for my Nook and copied it across to the device, but after that nothing happens. Update your network card drivers and OS. I was unsuccessful in my attempts to connect the nook to the network.Finally, I switched to WPA encryption and the Nook was able to connect with no problems. Step 1: Press the "Home" button on your Nook. Verify the router and modem are functioning correctly. The NookManager backup is a single file "image". If it won't set up. Congratulations, your NOOK has been updated! It may take a few seconds for the wireless network names to appear. I uploaded the latest firmware, but the update doesn't start by itself. Wow, thank you so much for putting the thought into this! Got it up and running, password had to have one capital letter and 8-15 characters. Customer Service. You are using an out of date browser. If you do not know the wireless network password, contact the person who set up the network, the Internet service provider, or the manufacturer of the router for assistance. If the app is having trouble installing, make sure you have the correct and most recent operating system specified to use the app. can successfully connect to the wireless network. I found an old thread that said to download an update to your computer and stuff but I don't have a working computer anymore, just my phone and this tablet. Cant setup factory reset Nook Simple Touch. This will refresh the wireless connectivity of your device. During the initial setup phase: On the bottom right of the screen, hold down the page turn button, and then tap Next. Confirm/update the NOOK software version. I did run a backup using the clockworkmod tools in Nook Region Changer prior to making that flash, which resulted in several files being generated on the SD card (see attached image -- the times are wrong, but the files with "Today" timestamps are presumably the ones generated by the backup). Go to NOOK Settings. Fine, except it will connect to wifi then say the network failed. Verify the NOOK has the latest software version. It fails and gives the Network Problem notice all over again. This will refresh the wireless connectivity of your device. Your Nook is starting up 2. You should generally not need to perform a hard reset of your NOOK. I looked online for help and found this from the Barnes & Noble site - an update that was meant to be done in 2018. Note: If your Mac is not recognizing your nook, you may be required to download Android File Transfer:https://www.android.com/filetransfer/. Nook reset problem My Nook HD+ will not successfully go through the set up after going into a factory reset. Dont forget that you can always contact Nooks support or even your phones support to fix major problems, as Nooks cloud storage will store all of your books and magazines so that you can access them again even if you have to get a new phone. If you attemptto check for an update and receivean error message stating There was a problem with the update. I suggest you check the password again. I wiped the media partitions and successfully interrupted the boot process 8 times. If your NOOK Device is not updated to meet these new TLS security standards, you will not be able to make any purchases, or download and manage your NOOK Content from your NOOK Device.." Method: Go to the B&N webpage listed above, scroll down to the pictures of the various devices, and if yours is the Nook HD, click the download button below . Manual Download Instructions Note for NOOK HD/HD+ Users: On NOOK HD and NOOK HD+, you can manually check for software updates in the Device Information screen of your Settings menu. If prompted, select Save As and select the MyNOOK device referenced in Step 1, and click Save. So now I have a 'fresh out of the box' Nook. I'll make sure to perform another backup now that things are working. Continue with the steps below to update your software. After it asks to choose a time zone, it goes to network connections "Let's get connected" and shows our home network with strong signal. Cannot connect to a WiFi network. read more. The software has been successfully updated. Confirm/update the NOOK software version. For more information, please see our 1. https://forum.xda-developers.com/t/nst-g-updating-nookmanager-for-fw-1-2-2.3873048/, https://help.barnesandnoble.com/app/answers/detail/a_id/4212/~/having-trouble-connecting-to-your-nook?#ManualDL, https://forum.xda-developers.com/t/nst-g-dealing-with-non-us-aka-uk-devices-in-2021.4233411/, https://web.archive.org/web/20210821235751/https://sites.google.com/site/xcdguides/nook/nookregion, https://forum.xda-developers.com/t/nst-g-update-fw-1-2-2-uk-unofficial.4360889/, https://forum.xda-developers.com/t/nook-simple-touch-network-problem.4130461/, https://forum.xda-developers.com/t/mple-touch-update-1-2-2.3971367/post-80341393, https://u-mercari-images.mercdn.net/photos/m86876116644_1.jpg?1598739388, https://shopgoodwillimages.azureedge.net/production/48/8-9-2021/35449379212449Nele.JPG, Nook Simple Touch -> Nook Multi Touch [Screensaver Locking Issue Explanation Added]. If you have access to the wireless router, powering down and restarting the wireless router can reset the signal, sometimes enabling you to connect.Please note: If the Internet service provider also provides cable or phone service, you may want to confirm with them before attempting this step to avoid interruption of service. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Press and release the power button to turn on your NOOK. Your NOOK will automatically recognize the file after a few minutes when it goes into sleep mode, and proceed to install the updates. Receive the freshest Android & development news right in your inbox! Then tap on the button in the top right corner to turn off your Wi-Fi. As is, it will boot. Cookie Notice When you try to continue setup, it says a network-related error occurred. It connects, displays the continue with setup. 6. Try to get closer to the router/access point, and eliminate interference. Please try again or check Wi-Fi Settings and make sure you are connected to a working access point. From your computer,locate your device below and click the Download link forthe required software update file. Your MAC address will appear. Restart or reset the wireless router or access point. 4. Go to www.nook.com/update to check for any software updates, and download the latest update for NOOK Simple Touch. Android File Transfer is an application for Mac Computers (running Mac OS10.7or higher) to view and transfer files between your Mac and an Android device. TLS Versions below 1.2 were phased out, and devices accessing the Internet that are not updated to utilize the required TLS Version will not be able to perform many functions related to Internet connectivity. Windows, walls, furniture, wireless phones, microwaves, electronics, metal objects and all sorts of other obstructions can affect wireless signal strength. I still have no idea why I was never able to get the Factory button to appear, but it sounds like the "Skip Oobe" workaround has its downsides anyway, so I'll stick with what's working now. Some of our NOOK devices also have the option to side-load the latest software from BN.com. This user was also based in the US, so its possible that my hypothesis about the Factory menu being inaccessible from US firmware is correct; however, I would have to install some other firmware to check, and as my device is finally working, I dont want to risk it. I wonder if the Factory menu is only available on international Nook devices. How to resolve Nook Color BNRV200 error processing request 5. 2. Tap on Device Info. Remove the current Wi-Fi hotspot by tapping the specific hotspot in the Wi-Fi menu and tapping "Forget." I just bought a Nook simple touch from ebay, and it was reset, as normal on these purchases. I wanted to document my own recent experience in case its of any help to anyone with similar issues. Keeps redirecting. Terms and Conditions 4. Note: If your Mac is not recognizing your nook, you may be required to download Android File Transfer: Do not download or save multiple copies/versions of the file to your PC or NOOK Device. Make sure you have the latest BIOS, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now. Tap About Your NOOK. Tried 3 different networks. To troubleshoot Wi-Fi connectivity on your NOOK Simple Touch: 1. Privacy Policy. So I could be caught off-guard if, for example, one of them just decided not to work any more..like the upper right one? Determining the Version Number of Your Current NOOK Software. MAC addresses (or Media Access Control numbers) identifies individual networking hardware. My nook HD+ is having a network problem? [badmania98] Huawei P40 (Lite, Pro, Plus) Guides, News, Discussion & Support, Huawei P40 Pro Guides, News, & Discussion, I downloaded the nook_region_changer file (from the first of the three links above) and used Etcher to make a bootable microSD, I followed steps 3-10 in the third link from nmyshkin: power down, boot into CWM, backup, wipe dalvik cache, wipe data/factory reset, I then switched to steps 7-9 in the second link (archive.org): install rom_backup.zip, install nook_1_2_update_US_CWM.zip, reboot twice. I may have solved the famous battery problem on Nook & Nook Touch! To troubleshoot Wi-Fi connectivity on your NOOK Simple Touch: 1. You could also try switching your phone off and then turning it back on again as it might be an issue with your phone and not the app. It may not display this or other websites correctly. Whenever you have a problem with a wireless Nook, the first thing to do is to turn off the Nook and the wireless modem or router, wait one minute, plug the router back in, wait one minute and then plug the Nook back in. In addition, remove the NOOK from any case, stand, or other attachment to see if the wireless signal improves. It connects, then the network error occurs. For a better experience, please enable JavaScript in your browser before proceeding. First of all, congratulations on reading so many books! You are using an out of date browser. Thanks, nmyshkin! To connect the BNTV600 to a Windows PC, you only need to plug it in and drag and drop. [badmania98] Huawei P40 (Lite, Pro, Plus) Guides, News, Discussion & Support, Huawei P40 Pro Guides, News, & Discussion. Can I ping you here again if I'm interested in working on this later? Hello! If you are still experiencing problems, press and hold the power button for 5-7 seconds until a pop-up message appears, and tap on Power Off to completely turn off your NOOK Simple Touch. Then tap on the button in the top right corner to turn off your Wi-Fi. You can also move books into the archive section which will also put it into cloud storage. 3. Then you can set up that after the device if fully running. If the network you are connecting to have this filtering enabled, you will need to have the MAC address of your NOOK's network adapter added to the permission list.Please note: If assistance is needed with this step, contact the manufacturer of your router. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Welcome to your all-new Nook 3. Forgot my number code for my Nook HD. For more information, please see our If your NOOK's software is up-to-date and you are having trouble accessing content, we ask that you visit: -- "Were having trouble with your connection.
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