People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. A lot of these toll areas cover SunPass but you should take care in distinguishing the lanes. Hello Lanette. acct number wont work-username wont work-password wont work./ sold my car and bought a new one and bought a new transponder pro but cant access my account. Please keep in mind, the new plate fee in Florida is $225.00 in addition to annual fees. For that matter, heres a link that helps you access information about your tag for unpaid tolls along with a contact number so you could ask any question in regard to your case. Anything you owe to SunPass is attached to your vehicle. You buy another vehicle and want to get a new plate and not transfer the old plate onto the new vehicle. 10. Although it costs a few dollars to order, it works for virtually every toll east of the Mississippi River that accepts E-ZPass or Florida SunPass. Its a never ending hole. When it comes to online tag renewal, a few unpaid SunPass tolls can get in your way. Mind you I was on hold for 45 minutes. A plate number is a number printed in the margin of a sheet or roll of postage stamps, or on the stamp itself, which shows the printing plate used to print the stamps.. A plate number is the serial number of a printing plate. 7. If you find yourself faced with an unknown fine, dont stress too much. Required fields are marked *. Unpaid tolls are attached to the vehicle so the previous owner must fulfill those pending fees to avoid further complications when selling the vehicle. Payment to the collection agency is due within 30 days. Unless you open a new account with a new license plate, you will have no problems, otherwise they can easily track that you have outstanding violations fees. !I WONDER HOW MANY PEOPLE ARE OUT THERE DRIVING WITH THE VEHICLE INVALID SIMPLY BECAUSE THEIR HIRING REQUIREMENTS ARE POOR!!!!! Their device only works sometimes so expect to get additional invoices in the mail each month. But when i check my registration it clearly states it has a hold becaise of un paid tolls through MDX. Has your license been suspended? I-PASS Frequently Asked Questions Jun 18, 2021. Hey, guys, my name is Scoby Tech and in today's video, I am going to be showing you how to link epic games with another PSN account!Epic Games: https://www.e. Weeks later, I receive another invoice stating there was insufficient funds, with an additional $25.00 insufficient funds fee and a $2.50 administrative fee tacked on. Instead, contact this office by phone or in writing. Also, in this example, the numbers on the left, known as micro-printing, usually denote the year the issue is copyrighted or printed and, therefore, should not be mistaken as the plate number. Perhaps you can call the car rental company youre thinking of renting the vehicle from, let them know you have outstanding toll fees, and ask about the rules regarding that. The administrative fee included in each Toll-by-Plate invoice covers the cost of reviewing vehicle images, toll location records, searching for vehicle registration information, preparing and mailing statements, and processing toll payments. We have made it super easy to cancel SunPass subscription at the root to avoid any and all mediums "FL Dept. The owner probably wants to keep the plate and likely doesn't know the registration lapsed, so it probably won't be a pleasant situation. Asked for a Supervisor. It's only $2 or so per crossing I believe. I bet you wait for epass for under five minutes and Sunpass takes over ten. Just use toll by plate. SunPass accounts can be replenished with cash, check or debit cards at nearly 5,000 retail locations throughout Florida. When I try to call in the mistake, they start the "recorded voice runaround" designed to go in circles for 30 minutes without ever connecting you to a human. When I received SunPass' response via email, they stated, "Thank you for contacting the SunPass Customer Service Center regarding your account balance. We had a large amount of unpaid tolls that went to legal collection. Thanks, Cant drive anymore so I sold my car. Initial invoices from THEA are due within 30 days, which include the toll charges and an administrative fee to locate your vehicle information and prepare your bill. Not paying your tolls keep your registration on hold and you are required to pay them so you dont have problems later on. hello, hi my birthday was a week ago.. i tried to renew my registration but it wouldnt let me do it online. Even if youre using a SunPass, its possible to pass through a toll without paying. Whoever it is apparently forgot to renew their registration, so when I requested the personalized plate, I essentially took it from them. eTags is a car title and registration company, for Sunpass information better to visit their website. The Turnpike's TOLL-BY-PLATE (TBP) program is an option ONLY on the southern 47 miles of the Turnpike, where there are no tollbooths. Choose SunPass, then click "Uninstall". Canada for scale. SunPass.com has no responsibility for any external web site information, content, presentation or accuracy. For urgent COVID info, see r/floridacoronavirus. There you can deregister the license plate from your account. There is a note here: Sales Locations. By becoming a SunPass customer, you will always pay the lowest toll rate in Florida and save an average of 25% on your tolls when compared to cash and TOLL-BY-PLATE customers. However, to make the transponder active for the rental vehicle, we advise that you add relevant details, such as the vehicle license plate information and the rental car, to your SunPass account, as well as the start and end date of the rental agreement. However, when i go to register the car for my transponder, it says the plate number is already registered to another sunpass account. An MDX pass, meanwhile, encompasses the Miami-Dade Expressway. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have no unpaid tools but yet sunpass still has a hold on my registration?!? Click on that X to delete the SunPass app. Most car rental companies give customers the option of renting a toll transponder, which is linked to the credit card on file to pay for the rental vehicle for the duration of the rental period, or linking the credit card on file to pay for any Toll-by-Plate charges for the vehicle during the rental period. Cookie Notice Additional perks are available depending on the level of contribution. I totaled a vehicle and transferred my transponder to the new vehicle without knowledge of this being prohibited. Toll-by-Plate 1-888-824-8655 Website: www.tollbyplate.com When I get back, activate them, and move on with life. Wheres your stable billing address? Good luck. Make sure youre up to date with any payments and frequently double-check your accounts. Your email address will not be published. How does Toll-by-Plate Work? of Transportation/SunPass" to cancel. I still drive daily to work and cannot add a responder and they keep sending the monthly dues to collection. Account number:79850932. this app is the Florida Department of Transportation's innovative Prepaid Toll Program. What is All-Electronic tolling? I'm now on hold again for another freaking hour to get HORRIBLE SERVICE!!! Because the Florida Department of Transportation enforces tolls across the board, youll need to assure complete compliance when paying your accounts. Hello It is important to note that if payments even full payments are not received on time, individual tolls may be sent to a collection agency for payment. that says this: Note: The SunPass Mini Sticker transponder will only operate when affixed to glass windshields. Perhaps the other person hasnt register the car on their name. Thank you for your help .Steve, cant access my account. When this abuse is going to stop. If you have any other questions, we are here to assist over the phone at 1-888-865-5352 Monday through Friday 7:00 am-7:00 pm, Saturday 8:30 am-5:00 pm.". The tolls collected on the Expressway are used to maintain, improve, and expand THEAs assets. After 20 minutes and three call backs to learn the scam and press buttons that might eventually lead to a person, they let me into the waiting line which is 22 MINUTES LONG. A registration hold on your vehicle prohibits you from renewing your vehicle registration until you pay your outstanding balance. Hello Julie. Note that a registration hold can be placed on your license plate if you fail to pay those fees. I hope this helps! The web site is terrible. P.O. You cannot use a SunPass Transponder that you already own or purchase a new one at a retail store . Privacy Policy. Upon further review, a payment in the amount of $3.30 was received on 2/10/2023 and posted to your account. Because this is ridiculous!!!! They rake in too much money to offer customer support. The Lee Roy Selmon Expressway became an All-Electronic Toll Roadway in September 2010. I no longer have the tag and did not pay my tolls. A plate number coil (PNC) is a United States postage stamp with the number of the printing plate or plates printed on it. Hello Rebecca! This place is a joke! Their billing procedures are disconcerting; your bills (for the same day) are received out of order so you risk being late, It is impossible to reach anyone, and there is nothing you can do about it. APNSS is affiliate #178 of the American Philatelic Society[1]. Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More. E-Pass only covers the Greater Orlando area, extending to Brevard, Volusia and Polk County. Their website said it takes 5-7 business days to arrive. Finally got "Greg" who was at best accusatory and incompetent. Problem is I dont own a motorcycle, havent been to FL in over 20 years, the plate in question is registered to a car, and I live over 10 hours from where the toll billing took placeand was at work on the day in question for a law enforcement agency in my home state! Input your search keywords and press Enter. Email Us . All Tesla loaner cars in Fremont, CA have the same dealer license plate: why does this matter? SunPass can be used on other tolls, giving you the chance to pass through their designated SunPass lanes. It might also grant DMV authority to put a registration hold on your vehicles license plate. Get started today. Past due tolls are tied to the particular VIN (Vehicle Identification Number) associated with the plate in question. Click the link, then follow the prompts to cancel your subscription. Another important purpose of license plate numbers is identification during road incidents. You would have to contact Sunpass directly, many times they can offer a payment plan. Any mismanagement of funds, however, can lead to unpaid passes halting the ability to take car of necessary renewals. Please send my refund to this address. Toll invoices are due in full within 30 days and can be paid online at www.thea-tolls.com. But, it wasnt. Once logged in, navigate to the "My Account" page in the menu. how can I do this and get my money back, Wanted to make sure I closed my account and request the unused funds returned. A plate number is a number printed in the margin of a sheet or roll of postage stamps, or on the stamp itself, which shows the printing plate used to print the stamps. Horrible! i have now paid the tolls. Thanks for your help in this matter. Horrible. #SunPass, @MYFDOT's innovative #Prepaid #Toll Program, will help you save time and money when #driving on our toll roads. The full amount due must be paid in order to release the Registration Hold. And if it is, where do we have that written or stated in the law? I plan on paying what I owe. How can I get a sun pass? Receive a $5.00 Amazon gift card by referring afriend! of Transportation/SunPass. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Or is there a way to be able to do it online again? Tampa Hillsborough Expressway Authority is an independent agency of the state, which provides innovative tolling transportation solutions to the Tampa Bay region. He continued to tell me I must had made some kind of mistake??? The Florida Department of Transportation also has not completed buying right of way necessary to add the lanes. Add transponders to existing accounts. Double check that your address is correct and SunPass payment information (your credit/debit/checking numbers) are up to date. Distracted Driving and the Dangers to Road Crews, Tampa Hillsborough Expressway Authority Selects Firm for Real Estate Advisory Services, South Tampa Neighbors Choose Pickleball Courts and Farmers Market in Addition to Bay to Bay Dog Park Design, THEA Projects Add Vision Zero Initiatives. i found out i had outstanding tolls. Yes. Removing card details from SunPass if you subscribed directly is very tricky. **Pricing data is based on average subscription prices reported by Justuseapp.com users.. If there are any questions, call 1-888-TollFla (1-888 . As a result, a PNC3 is less desirable than a PNC5 as evidenced by many specialized stamp catalogs now assigning much higher premiums to PNC5 formats of earlier coil issues. Today, 1/14/23 approx a year later, out of the blue I got an Invoice for tolls covered by my SunPass. Tampa, Florida 33631-3241. A SunPass, meanwhile, is a general toll coverage company for the entire state of Florida. thanks so much! The on-line statement shows the date & time of the transaction and it is the exact same as the paper invoice I received in the mail. You will need to dispute the insufficient fund fee directly through your banking institution. I found out today when trying to register my license plate for a toll pass in Washington that another black Model S with the same plate is already registered and being actively driven on the toll bridge. Officials say they may even be up by this weekend. If you purchase another vehicle and obtain a new plate for that vehicle, it is unlikely this transaction would be impacted. the license plate number is not on the account. Toll-by-Plate is an image based electronic toll collection method that captures photographic images of vehicle license plates to identify the vehicle passing through the toll gantry. Enter your Vehicle Information (Florida Vehicle Registrations Only) LOOKUP CANCEL Check account balance. Too many Florida drivers confuse E-Pass and MDX passes with SunPass. Im not really sure what I can do about this. Hello Mark! Hello Dennis. But signs identifying the streets have not been replaced. Thank you for your comment. Payments for collection agency invoices can be made at www.thea-tolls.com. Since that vehicle did not have a transponder, cameras took a photo of the license plate. #1. Hopefully that gets this solved. #030745020110. I got the license plate from the DMV. If you purchase another vehicle and obtain a new plate for that vehicle, it is unlikely this transaction would be impacted. 8. How do I cancel the unknown account so I can register one in my name? El that still cause a registration hold? Hello Elle. Again I contacted my bank who confirmed that there was no history of this attempted transaction on 2/10/23 or any of the surrounding dates, and they did not charge any sort of insufficient funds fee. Disfrute de la comodidad de manejar su cuenta de this app en cualquier momento, con solo descargar la aplicacin e iniciar la sesin utilizando el mismo nmero de cuenta, nmero del transponder o nombre de usuario y PIN establecido para el manejo de su cuenta en lnea. To cancel your SunPass subscription on PayPal, do the following: my a/c # is 18241596 transp. I am trying to look up my account on MDX so i could pay my fine but it says no record found. Do I have to repay? I could probably cross 10x an hour. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like SunPass from billing you to eternity. In order to renew your registration you will need to pay any outstanding tolls as they might have your registration on hold. I had to repeat my self several times, hopes that she would get it right. (**Crowdsourced from SunPass and Justuseapp users) A: The signs were fabricated March 30 by the Broward County Traffic Engineering Divisions sign shop and currently are awaiting installation. Click to Send Us an Email. Click "View Information" and sign in if asked to. Related: The official subreddit about the City of Orlando and the surrounding communities of Central Florida. Drivers and pedestrians may take note of a vehicle's license plate number, so they can easily report it to the authorities . Have you contacted SunPass directly? Donut right now, call epass customer service and then call Sunpass customer service. You will need to contact Sunpass for more information about unpaid tolls. For more information, please see our If not, why? Shared Balance allows customers with multiple I-PASS transponders on one account to share the funds from one account balance. Hi there, as the title says, i cant register the car cuz it wont let me. 4. Very frustrating so my advice is to use the manual tool booths. If the other guy is driving with a plate he does not own, isn't that a pretty serious offence? Which THEA operated roads are tolled? If Sunpass couldn't recognize your tag, they'd issue a fine or send a toll by plate. I have moved to 701 Overlook Drive Apt C0004, WinterHaven Fl 33884. Note that it usually takes about a week to receive your new registration. Hello, Im doing my first tag, but I have been using many different paper tagand I ow a lot of tolls, will that hold my tag. Reply . Like WTH kind of skill set does one require to work as a customer care specialist for this company? A: When you updated your account online and added your friend's license plate, you apparently mistyped the license number by one digit. You could check the status of the vehicle by running the VIN number and find out whats going on. Am I wrong? If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. . Every state has its own rules on that, in some they transfer over and in others it doesnt. No human ever calls a company like this for any of the 32 items on 6 menus and submenus. Please visit the Account Upgrades page for more details. I need to get records for reimbursement of expenses and this outfit cannot be bothered to have functional website for weeks. Is there somewhere I can look or someone I can speak with who can provide the details of how much money is owed to clear the registration? Call Us . If youre worried about unpaid SunPass fines, you can check the up-to-date status of your account here. and our Bitter, rude people. If you haven't rated SunPass cancellation policy yet, Rate it here . The issue is they still have not renewed their registration (at which point the plate has to be turned in), so they are still using it. We also ensure all reviews are published without moderation. Its best to check with your local DMV. I'm having a problem Although most plate numbers are composed of just numbers, both a combination of letter and number may be used. Stay away!! I will go out of my way to avoid tolls in Florida rather than deal with Sunpass again. 99% of the time, you call to report an error. Reach out directly to SunPass via Justuseapp. Companies can ask for reviews via automatic invitations. Can I use the Lee Roy Selmon Expressway if Im driving a rental car? this app customers typically pay less than cash customers at most toll plazas and exits on Turnpike roads. Hello, My car was totaled then i got a new car and new tag. 5 digit number example, dune blue eyes contacts,
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