*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Product details Item Weight : 2 Pounds Manufacturer : Wunderkeks LLC ASIN : B08SJLZJYC I got this surprise box of cookies as a gift and it totally made my day! BBB Business Profiles are subject to change at any time. For me it was trial and error they are not terrible in my opinion. https://wunderkeks.com/ Industries Retail Company size 11-50 employees Headquarters Austin, Texas Type Privately Held Founded 2007 Specialties Cookies, DTC, Online Retail, Cookie Dough, and. These cookies are delicious!! Well guide you through the process. All Rights Reserved. Such is the story of Wunderkeks. If there is no freedom from leaks then you may witness declining public concern in them as well. 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They claim: The Best Cookies Ever are now shipping nationwide from our homebase in Austin, Texas!So if you were interested in purchasing from this place watch the whole video!New Videos Every WeekLike, Comment \u0026 Subscribe ig @JDEVINCI tiktok @therealjdevinciLink to cookie shop: https://wunderkeks.com/?fbclid=IwAR1CyuzWsITQfMz02Dr8-2hp4xA0toknlj7YVtghjRIWiuO3w_-lEWcbouYOther Cookie Reviews From me:BANG COOKIES REVIEW SHIPPED From New Jersey to Los Angeleshttps://www.youtube.com/watch?v=hl_iWS1-af0J DEVINCI tries Levian Bakery New York's Famous Cookieshttps://www.youtube.com/watch?v=7uZlcnnt7eQ\u0026t=19sFor bakeries interested in sending cookies: facebyjdevinci@gmail.com These cookies are so soft, and filled with so many chocolate chips! 12% 22% 6% 6% 00/0 22% Trans Fat Og Cholesterol 20mg Sodium 140mg Total Carbohydrate 169 Dietary Fiber Og Total Sugars 12g Includes 1 lg Added Sugars Wunderkeks Hans Schrei bootstrapped his cookie brand, Wunderkeks, and hit $1.3 million in revenue in 2020. I would like a refund or for the correct brownie to be shipped to me, but unfortunately I cant reach anyone. As a matter of policy, BBB does not endorse any product, service or business. I chose to heat mine up and that made it a little better. In 2020, Wunderkeks generated $1.3 million in annual revenue. I would definitely order again. These cookies are so soft, and filled with so many chocolate chips! Wunderkeks is an online bakery born in Guatemala and raised in Austin, Texas sprinkling classic cookie recipes with a modern, fun flair. The brand started showing its true colors, literally and figuratively; you could see it in our socials that were soon flooded with dinosaurs in tutus, disco balls and, more importantly, pictures of us, clearly, freely presenting ourselves as a family. They woke up Monday morning with 700 orders. You can start generating more leads by starting ads campaign or offer coupons or deals. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I filed a month ago; I have called their listed phone numbers, and they're bogus. "Growth will disguise a lot of problems," he said. How? Reviewed in the United States on June 3, 2021, These cookies are okay. For 2 dollars a cookie, you won't find a better deal. Individually packed for an on the go lifestyle or unwrap them, put them on a plate and your friends will think you became a baker overnight. This bakery has no phone number - doesnt answer emails and will not address missing baked goods - it is unclaimed . I found it best to heat them up in the oven because it makes the chocolate chips melt in your mouth and top them with ice cream. They have ignored any request by me for a refund since they did not deliver a parishable good timely. Never received my cookies , nor a refund and ignoring my emails. Papadatos is a Greek-American journalist and educator that has authored over 19,000 original articles over the past 16 years. Essentially there is no way to contact this company for any discrepancies and you will be met with either a refusal to respond or an error message when you reach out to them. Luis and Hans are married couple that left their home country, Guatemala, three years ago, escaping life in a hyper-conservative, developing country where us, as a couple, as a family, were not allowed to exist. All I want is my initial purchase price of $29.99! In 2021, it hit nearly $5 million in annual revenue, according to documents reviewed by Insider. I highly recommend these for anyone who enjoys high What incredible flavor. "We buy socks from the sock company, cookies from the cookie company, wine from the wine company. * Website: https://wunderkeks.com/* Facebook Page: https://www.facebook.com/wunderkeks/Music Credit: Fearless First\" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/Other Places To Find Us:Address: PO Box 4773 Winchester, KY 40392To send a donation to the channel that will be put toward future purchases: https://streamlabs.com/tamidunnPatreon: https://www.patreon.com/tamidunn My Blog: http://tamidunn.net/Kevins channel on Twitch: https://www.twitch.tv/moviehqMetal Earth Collection: http://bit.ly/metalearthlistMy Starbucks Mug Collection: http://bit.ly/sbmugsMy Amazon Favorites: https://www.amazon.com/shop/tamidunnTamis Twitter: https://twitter.com/tamisclockTamis Instagram: https://www.instagram.com/tamisclock/Tamis Facebook: https://www.facebook.com/tamidunnyoutubeTamis Google+: https://plus.google.com/+TamiDunn/postsKevins Lunchtime Review: https://www.youtube.com/channel/UCRU50hACLwgux7IVeKDvhzQKevins Gaming \u0026 Lecturing Channel: https://www.youtube.com/user/MovieHQKevins Instagram: https://www.instagram.com/moviehq/Kevins Twitter: https://twitter.com/MovieHQKevins Google+: https://plus.google.com/+MovieHQ/videosDunn Family Bloopers https://www.youtube.com/watch?v=qdjZmXTDGXkDunn Family Bloopers Part II https://www.youtube.com/watch?v=dXQ5vJof-xQDunn Family Bloopers Part III https://www.youtube.com/watch?v=Blfg4i3fPN4Dunn Family Bloopers Part IV https://www.youtube.com/watch?v=SXZFwLZqyIYDunn Family Bloopers Part V https://www.youtube.com/watch?v=975UIZL7DUADunn Family Bloopers Part VI https://www.youtube.com/watch?v=AJAKyG1rTfQDunn Family Bloopers Part VII https://www.youtube.com/watch?v=47Xki_wZbTc Customer Reviews are not used in the calculation of BBB Rating. Individually packed for an on the go lifestyle or unwrap them, put them on a plate and your friends will think you became a baker overnight. I then contacted the company through their website virtual assistant, as this is the only way to reach customer service. Entrepreneurs need to be careful about how quickly they're growing, Schrei said. Edit business listing, add photos, video etc. This order was for a ****** and I want a refund or my shipment asap. You can easily claim your business to unlock and access your dashboard where where you can get total of your business listings. Wunderkek refused to refund, despite charging me twice, for an item I received only one of. In April 2020, they moved Wunderkeks' website from Squarespace to BigCommerce and purchased Facebook ads. I got this surprise box of cookies as a gift and it totally made my day! So they used the slower summer months to adjust, switched over to Shopify, and geared up for the holidays. In March 2020, they planned a pop-up at SXSW. BBB Business Profiles may not be reproduced for sales or promotional purposes. 15% off your first order sign up to take your tastebuds to flavortown Create Deals/Coupons, add photos, video etc. This year, the company plans to raise its first round of seed funding. It genuinely mystifies me how Wunderkeks cookies can be so good. Greatest Hits Variety Pack $42.00 Super Chewy Cranberry White Chocolate Chip Cookies $39.00 The Everything Cookie (THNKS) $39.00 Crownies $39.00 The Best Chocolate Chip Cookies Ever! And no way to reach a live person. As we do offer fast delivery services our cookies are baked and accounted for allocation very quickly, the window for us to make changes within your order is very limited! By March, they'd hit $600,000 in monthly sales. They hit $100,000 in monthly sales in May and nearly $300,000 in December. "We're not going to get overwhelmed," he said. / Box of 12. They also freeze beautifully. International Association of Better Business Bureaus. Twice via the website and twice trying direct email. Please help. Very similar in texture, but packed amazing flavor! Schrei detailed his entrepreneurial journey, from moving to the US and selling cookies at farmers' markets to going viral on Twitter and reaching $1 million in revenue. Every once in a while, there comes a story that simply needs to be told. Particularly impressive is the fact that there are no shortcuts, no premixes, and no preservatives; furthermore, they are made in a kitchen as opposed to a factory. What incredible flavor. I received the email Hello! The cookies are large and have a lot of chocolate chips, which is just how we like them! Recently, this journalist and food critic tried samples of three Wunderkeks cookies (the Best Chocolate Chip Cookie Ever, the Everything Cookie, and the Inside Out Chocolate Chip Cookie), and they were all scrumptious and quite remarkable; moreover, the design of the cookie box is artistic and creative. I sent several emails and still no response from them at all. Didnt even know it was an issue until I decided to check on the order for the 4th time that day!! And finally, our Everything Cookie, a delicious, sugar-coated cookie with dark chocolate, cinnamon coconut, and pecans! This is a taste test/review of the Wunderkeks Inside-Out Chocolate Chip Cookies and The Everything Cookie. Their aim is to spark a conversation about what it means to love and support the LGBTQ community. I sent these to my step-mom for Mother's Day and I was visiting the following week and there were still a few left. Digital Journal has the scoop. I wont be ordering from this business again, this is a very bad experience. (We know, we also love to play hard to get)Get 25% off your first order!USE CODE AT CHECKOUTHARDTOGETI did what was requested at checkout however my credit card was charged full price. Now based in Austin Texas, these delicious cookies are playfully packaged and delivered nationwide, so you can join in on the fun, right from your doorstep. *** stated the company put a restriction on the package and they would need to speak with them, however they did not list a phone number for either myself or *** to contact and are refusing to answer any follow up correspondence. 24 hours later I received shipment tracking followed by an email stating the address change was not allowed as they already shipped my order and asked me to contact **** I emailed back after contacting *** who stated it would be over 80 dollars to change the delivery address, but that they hadnt received the order, the shipping label had only been printed by the company. Got tired of seeing the advertisements anout these cookies so we decided to give them a try. Founders Hans Schrei and Luis Gramajo are the dynamic duo behind these #bestcookiesever. Wunderkeks is an LGBTQ-owned online cookie bakery by co-founders Hans and Luis that is based in Austin, Texas. He took the business full time later that year and began selling frozen cookie dough after a couple of years. As Digital Journal previously reported, the Wunderkeks bakery partnered with the LoveLoud Foundation, which was founded by Dan Reynolds of Imagine Dragons. Ingredients + Allergen Information view all ingredients Features Made in a kitchen, not a factory Cookies just like grandma used to make No premixes, no trans-fats, no preservatives Wunderkeks in the Real World Follow Us So whether your goal is walking for weight loss, tracking the foods you eat, or something else entirely, MyFitnessPal has the tools you need to start your fitness and health journey today. These cookies are delicious!! But I don't think I will purchase again, Reviewed in the United States on June 11, 2021. Ericgn v3n5 b 4 n 5b.g5 ucnmmm ibhnb5 b. Then I look further at the order and apparently they had listed on there that they dont offer two / three items that I ordered, but they were advertised on the site. I am angry and frustrated, I can truly say this is the worst customer service experience I have ever had! They also discovered that some discount promotions were losing them money. All Rights Reserved. I decided to give Wunderkeks tx a try, I was recommended this bakery and saw a ton of facebook ads. Then the actor Busy Philipps, who has nearly 400,000 followers, retweeted them and bought $300 worth of cookies. There's added sugar on top and bottom of the peanut butter cookies. /Filter /FlateDecode And the packaging is adorable! The Red Velvet White Chocolate cookie garners an A rating, and it is highly recommended for anybody that enjoys red velvet. Wunderkeks has delicious cookies, and it recently partnered with Imagine Dragons LoveLoud Foundation. Password must beat least 6 characters in length. From the Farmer's Market to a Multi-million cookie empire. Now based in Austin Texas, these delicious cookies are playfully packaged and delivered nationwide, so you can join in on the fun, right from your doorstep. Today I'm back with another video searching for the World's best cookies, and ofcourse you know my favorite the chocolate chip cookie. They dont have a phone number so emails should be responded to in 24 hours. BBB is here to help. It took us a while to figure out what our purpose as entrepreneurs was: it was to enable the creation of SAFE SPACES. And even better, they also offer DIY cookie doughs and other treats like brownies and snickerdoodles. Schrei advises entrepreneurs to question everything all the time, not just when things appear to be going wrong. To learn more about Imagine Dragons, check out theirofficial website. It wasn't until a good friend introduced us to Jeff Furman, one of the minds behind Ben & Jerrys, who agreed to join us as an advisor. joy, delivered, baked fresh, in a pink box! I ordered these cookies just 3 days ago, quick delivery! The brand started showing its true colors, literally and figuratively; you could see it in our socials that were soon flooded with dinosaurs in tutus, disco balls and, more importantly, pictures of us, clearly, freely presenting ourselves as a family. Bootstrapping a company means the founders do not take equity investment or venture capital. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Loved how the Wunderkek cookie had a very slight crunch on the outside and soft gooey texture on the inside, the richer chocolate chip flavor the chip to cookie ratio, just everything! We created Wunderkeks from our belief that consumer products, specificly food, and beverage, are the new external signifiers, and as such, brands have the power to become symbols of allyship and markers of safe spaces for the next generation of consumers. The goal is to raise an understanding and awareness of the LGBTQ community. If you love chocolate go for it 80 percent of the cookie is chocolate, very sweet and you have to bake it for 5 min before you can eat it. Schrei detailed his entrepreneurial journey, from moving to the US to going viral on Twitter. I found it best to heat them up in the oven because it makes the chocolate chips melt in your mouth and top them with ice cream. This story was originally published on Oct 16, 2021 and has been updated. I purchased cookies from this company and my account auto populated to my address after filling out the original address I wanted them sent to, my grandmothers as this was to be a Christmas gift. They landed their cookie dough in big-box stores like Walmart but soon realized the Guatemalan market was too small for them to achieve the success they imagined. It's time that we reveal our secret; here is what goes in every cookie we make! Very easy: a treat is an opportunity to be vulnerable and say how we feel, ask for what we need. They are rich chocolate cookies with a touch of malted milk flavor and white chocolate chips. Poorest **************** ever, and your phone numbers are BOGUS. So, if you want some delicious bonding time with your kiddos, the make your own cookie will certainly be a hit. The . Note that complaint text that is displayed might not represent all complaints filed with BBB. |>MkSVi{|?BQm"_Q#Bwr UC#^aE o|@]KG@tFGz#c/8B(m#TEW$~Tq#YrZV*BUbR{Zhar;%8?MxBdF%cIlny:L%DS>$\}bp. I get the order today and its not what I ordered. Product details Item Weight : 4 Pounds Manufacturer : Wunderkeks LLC ASIN : B097NMS2JX They started a social-media campaign to get people to buy their cookies online; it generated about 50 orders that weekend. Percentages are based on a diet of 2000 calories a day. Why? Still no cooling packs were included so once again the cookies were melted! Founders Hans and Luis are the dynamic duo behind these #bestcookiesever. Founded in 2012 in Guatemala City, and now baking their cookies and brownies in Austin, Wunderkeks is based on the idea . Learn more how customers reviews work on Amazon. So, what does the company do? << "We had a very poor strategy, but since we were growing, we didn't see it," he said. Wunderkeks is a local bakery that is known for providing the "best cookies ever!" Oh, you should see how their orders pile up every day. These were ordered for us from Tay! The temperature of the brownies were extremely hot and the brownies were very soft and they were not good either. "If you hit the intersection of innovation and seasonality, you're golden," Schrei told Insider. 02/18/2022. I did try one of the cookies and I honestly did not care for them at all nor did my family. It all begins with talking about, sharing, and showing the realities of what LGBTQ teens face daily. Reviewed in the United States on February 1, 2021. % stream This order was never delivered, I initiated ALL communications with YOU, received NO communication in return, and you blamed **** they blamed YOU, but all I received was poor service, no resolution and someone who would have been a great customernever again, just take care of my refund. I complained to the company about the condition of the cookies when they arrived and that the cookies were not good. And furthermore why wouldnt they just at least ship out my partial order and refund me for the other two items I ordered at the very least. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Hans and Luis have had a thrilling couple of years. 2023 Wunderkeks LLC. The email-marketing company MailChimp, bootstrapped since 2001, was recently acquired for $12 billion by the software company Intuit. "Everything was moving to e-commerce," Schrei said. It also analyzed reviews to verify trustworthiness. They are a bit pricey to just buy on a regular basis but i can see buying some for special Got tired of seeing the advertisements anout these cookies so we decided to give them a try. With exercise demos, workout routines and more than 500 recipes available on the app, MyFitnessPal gives members a wellness roadmap for anything from the best fat burning workouts to healthy foods to eat. WHY?!? By clicking Sign up, you agree to receive marketing emails from Insider We hope you . Wunderkeks Fresh Homemade Gourmet Cookies - Dozen Handmade Cookies, Individually Wrapped Hand Baked Cookie Snacks - Delicious Homemade Treats Made with Real Butter (Chocolate Chip, 1 Dozen (12) by Change Write a review How customer reviews and ratings work Top positive review All positive reviews Amazon Customer They weren't bad the feeling of being a kid again delivered! My customer service comment to them today: You're busy celebrating and taking photos of one another.
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